Sounds like a good candidate for a plugin.

--Noah

Ralph Lange wrote:
> We're using Trac for problem reporting from a facility operator to
> groups of device responsibles. Therefore, I would like to have
> notifications for a ticket going to a group of people, that group
> depending on the category.
>
> I could see this working either by creating pseudo accounts (one for
> each category) that use a list of email addresses and are configured
> as the primary responsible for the category or by being able to define
> a primary responsible plus auto CCs for each category (I'd prefer the
> latter).
>
> As both things don't seem to be possible right now, I created pseudo
> accounts and use sendmail aliases to have the mail distributed. Works,
> but doesn't look right, as configuration is done completely separate,
> Trac doesn't know a thing about it etc.
>
> BTW: It would also be nice, if the reporter was able to see who will
> receive the ticket note when creating the ticket, as that might give
> him a hint who to put in for an additional CC.
>
> Any ideas anyone?
> Ralph Lange
>
> Yes, we've been moving from Gnats to Trac.
>
>
> --~--~---------~--~----~------------~-------~--~----~
> You received this message because you are subscribed to the Google Groups 
> "Trac Users" group.
> To post to this group, send email to [email protected]
> To unsubscribe from this group, send email to [EMAIL PROTECTED]
> For more options, visit this group at 
> http://groups.google.com/group/trac-users?hl=en
> -~----------~----~----~----~------~----~------~--~---
>
>   


Attachment: signature.asc
Description: OpenPGP digital signature

Reply via email to