well, out of the box, trac does have a usage workflow. new->assigned- >closed if you are after something a little more "common" try the enterprise workflow in the contrib directory.
that said, it sounds like your group is perfectly happy being stuck with something that is not customizable (or easily customized). in that case, you might consider something else, but with the caveat that nobody gets to ask for customizations (maybe aside from themes/skins) Trac is a bit of labor to get it tweaked to exactly what fits your organization. The flip side, is, well, it's worth it because you CAN if you're agile, you could look at agilo. there is a release candidate that runs on 0.11 and looks very complete. Even this still allows a ALOT of customization, which I find a good thing, but out of the box, it's good to go. in order to do your date searching you mentioned, you will need to write sql. there are some examples around on how to get this, so you really only need to find it and cut and paste into a query. (sorry I don't have a link atm, but I found one a while back that finds when a ticket TRANSITIONED to closed, which was perfect) however, another option is to add the DateTime plugin, and add a custom field to tickets which people are required to fill in with the current date when they close a ticket. Or you use more milestones, and assign ticket to the milestone for the last to weeks. if it's closed, and milestone matches...etc. this would be more towards the "sprint" model of scrum. I will go back to say, I bet even with an out of the box solution, your group will want SOME sort of customization, which might be difficult if not impossible with other systems. (such as custom workflows, particularly to the level Trac has them.) The subversion hooks are really nice as well. the ability to update a ticket when you check in a file, just via the comments, adds to productivity and traceability. This again, is something you need to enable/configure, since trac doesn't force you to even use source control at all. Still sounds like the best route for you personally might be somehting else that is out of the box, and inflexible. and then they are just stuck with it. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to trac-users@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
