Thanks to all of you for your help. -Take a look at the AdvancedTicketWorkflow plugin --> As chris said, Trac Workflow does not fire on creation of new tickets.
-you can roll your own by implementing the ITicketChangeListener interface. --> That sounds really good. I found this interface in /usr/lib/python2.4/site-packages/Trac-0.11.3-py2.4.egg/trac/ticket/api.py (why are all the trac files in the python dir?? Is that normal?). In this file, I found the "class ITicketChangeListener(Interface)" and inside it, there is the: "def ticket_created(ticket): Called when a ticket is created.". So I guess I just have to subclass this interface and add my call to the external script there. (As I only need this external call for one project, I suppose I can't change directly the file api.py. And that's not the right way to do it.) I check the doc to see how to subclass this interface, but I must say I'm lost. Here is my attempt: from trac.ticket import * class ITicketChangeListener (Interface): def ticket_created(ticket): """Called when a to-do item is added.""" subprocess.call(['ping', 'localhost']) If that's correct, where do I put this (sub)class? In the plugins dir? -write a listener plugin --> Unfortunately, it's out of my competence. I don't know the Python language. I check the plugin area and I won't be able to do it I think. -Using mail notification, run a mailer daemon that fires off the scripts. (maybe with the AnnouncerPlugin, or TicketTeamDispatcherPlugin, might be a bit easier) --> seems a bit too much for the purpose. -use a bot that subscribes to the time-line rss and reacts that way. (this is what I would do, personally) --> seems a bit too much for the purpose -depending on your database back end, use a db trigger --> I thought of that but for now we are using sqlite as Db and it doesn't have the trigger possibility. So I have to change to the postgress sql Db I guess. But I would like to see if I can't find another solution first. -There's probably a way to use xmlrpc as well. --> ?? hmm.. heuu..hmmm.. (0_°) -There might be a way to modify the genshi template to run a script on submit, or modify the submit code directly (this would be ugly, and hard to maintain, IMHO, but sometimes quick and dirty is the way to go) --> You're right and it can be a good idea as I only have to launch 1 script in 1 case. I'll keep it in mind. Kenny -----Message d'origine----- De : trac-users@googlegroups.com [mailto:trac-us...@googlegroups.com] De la part de yoheeb Envoyé : lundi 20 juillet 2009 20:13 À : Trac Users Objet : [Trac] Re: call external script on new ticket On Jul 17, 6:15 am, "oximoron" <oximo...@alinto.com> wrote: > Hello everyone, > > I searched the archives but didn't find any info about my problem. > > I would like to be able to call an external script (shell or perl or php) > when a new ticket is created. > > I need that because we interact trac with several other softwares and I need > to update informations elsewhere when a new ticket is created. > > Can anyone tell me how to do that? > > Thank you > > Kenny I can think of a few ways: -write a listener plugin -Using mail notification, run a mailer daemon that fires off the scripts. (maybe with the AnnouncerPlugin, or TicketTeamDispatcherPlugin, might be a bit easier) -use a bot that subscribes to the time-line rss and reacts that way. (this is what I would do, personally) -depending on your database back end, use a db trigger -There's probably a way to use xmlrpc as well. -There might be a way to modify the genshi template to run a script on submit, or modify the submit code directly (this would be ugly, and hard to maintain, IMHO, but sometimes quick and dirty is the way to go) I bet someone has even more brilliant ideas. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to trac-users@googlegroups.com To unsubscribe from this group, send email to trac-users+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---