2015-02-09 19:37 GMT+01:00 Cédric Krier <[email protected]>:
>
> Hi,
>
> I wrote a blueprint to manage customer complaint and actions to take.
> http://code.google.com/p/tryton/wiki/CustomerComplaint
>
> The idea is to have a simple but robust basis that allow customization
> especially for actions to take.
> The action processing will be quite similar to the account_payment
> processing.
>
It is a good Idea but i prefer it to be more general.
Sometimes you need manage diferent complaints like purchase, invoice,
production or lot
Maybe we can split in two modules.
Complaint Module.
complaint
reference: Char
date: Date
customer: Many2One to party.party
address: Many2One to party.address
company: Many2One to company.company
description: Text
employee: Many2One to company.employee
origin: Reference
type: Many2One to sale.complaint.type with domain on origin
state: Selection: 'draft', 'waiting', 'approved', 'done', 'cancelled'
actions: One2Many to sale.complaint.action
I add this two fields:
cost: Float()
causer: Many2One to party.party.
complaint.type
name: Char
origin: Many2One to ir.model.model
complaint.action.type
name: Char
complaint.action
complaint: Many2One to sale.complaint
description: Text
type: Many2One to complaint.action.tipe
document: reference to any object of ERP, configurable (like sale,
purchase or invoice).
It easy and simplier and you can manage any complaint manaually, whith
this designs you can manage refund, or give a present and let for
other modules to make automation.
Sale Complaint Module:
Add automation of selection with an action.
Create a sale return for the sale origin
Create a sale return for the sale line origin for an optional
quantity and an option unit price
Create a credit note for the invoice origin
Create a credit note for the invoice line origin for an optional
quantity and an
>
> Thanks,
> --
> Cédric Krier - B2CK SPRL
> Email/Jabber: [email protected]
> Tel: +32 472 54 46 59
> Website: http://www.b2ck.com/
--
Àngel Àlvarez Serra
Tel. 93 553 18 03
@aasnan
www.NaN-tic.com
Avís legal >>
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