I don't know how suspension works, so this is my speculation. I've seen accounts suspended that were obviously spam, after a couple days. Considering the large number of new spam accounts being created every day, I think twitter is using some kind of automated system which uses several rules to suspend accounts, rather than having someone manually suspend each account. In this case it's probably a false positive.
As for having someone review the suspension, I would guess unless you're someone famous, you're pretty low on their to-do list. They probably don't have enough employees to handle the backlog of reviews. -Lucius On Jun 24, 12:43 pm, Craig Hockenberry <craig.hockenbe...@gmail.com> wrote: > One of the guys I work with recently had his account suspended: > > <http://mantia.me/blog/twitter-suspension/> > > We've been having a bit of fun with it: creating a #freemantia hash > tag and even a website <http://freemantia.com> > > But at the bottom of it all, I realized that we (third-party > developers) don't really know what causes an account to be suspended. > And yet we all have users of our products/services who can have an > account suspended. I'd like to be able to tell them why it happened. > > I'm so clueless about what's going on that I don't know whether > suspension is an automated or manual process. In either case, the > decisions being made by man or machine appear to be flawed: Louie > Mantia may be prolific, but he's not a spammer or a robot. > > Can you guys shed a little light on the situation? > > -ch > > P.S. If anyone can speed up the process of reinstating the @mantia > account, I know it would make someone very happy :-)