Can't agree more with 2.

Please guys, you need to convey a consistant and *visible* message to
your users.

On 16 août, 05:21, Jonathan George <jonat...@jdg.net> wrote:
> 1. It's been roughly 10 hours.  How about an update?
>
> 2. It'd be great if you would post this to status.twitter.com, in
> addition to the developer mailing list.  Status is seen by more users,
> and the last update you have on it is rather ambiguous.  When users
> see that the Twitter web interface is up and running, they expect the
> apps to be up and running as well.
>
> best,
> jonathan
>
> On Aug 15, 1:08 pm, Doug Williams <d...@twitter.com> wrote:
>
> > Hi all --If you have been monitoring our status blog [1] or been to
> > Twitter.com today you have noticed that we are once again experiencing
> > problems due to external causes. The issues causing the downtime require
> > that we once again take measures to bring the site back online.
>
> > The first step our operations team must take will likely cause API downtime,
> > especially affecting OAuth. We apologize for the inconvenience and we will
> > work quickly to reduce the impact to the API. We appreciate your patience
> > and I will update you as soon as we know more.
>
> > Thanks,
> > Doug

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