On Thu, Feb 11, 2010 at 9:04 PM, Ryan Sarver <rsar...@twitter.com> wrote:
> Thanks for the thorough follow up. First of all we definitely care and we
> try to show that as opposed to just saying it. The @username issue is a
> really sticky one for us for a number of reasons. With that being said, I'm
> going to meet with our team internally to review the process and see if we
> can come up with better answers to your questions and see if we can improve
> the process at all.

I hope it will be reviewed for *everyone* not just developers.

I was once told that the "policy" was that if the account hadn't been
used in 9 months, it was considered abandoned. Most of the accounts
I've heard about here have been idle for much longer than that.

When I was looking for an account for my wife, there were 5-6 of them
which had either never been used (or which had been used for the
equivalent of "Hello? Is this thing on?" "I don't get it. Twitter is
dumb").

Glad to hear that Twitter will be reviewing it.

TjL

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