Raffi,

People keep quiet and don't say what they really think on these forums
because they are scared of falling out of favor with you guys. That is
what I meant.

On Feb 15, 5:54 pm, Raffi Krikorian <ra...@twitter.com> wrote:
> "the wrath of the platform team" <- that's a highly unfair characterization.
>  just sayin'.
>
> On Mon, Feb 15, 2010 at 1:51 PM, Dewald Pretorius <dpr...@gmail.com> wrote:
> > Look, it is self-evident by now that this heavy-handed Gestapo-like
> > action against applications is causing great anxiety in the developer
> > community. We now have two very recent incidents, one of which was
> > handled by Brian, who is part of the Platform team.
>
> > For every person who has commented on this thread, there are numerous
> > others who remain silent out of fear of incurring the wrath of the
> > Platform team. I know, some of them have emailed me privately about
> > this.
>
> > Ryan, we need to hear from you, please.
>
> > This is not a good situation, neither for you nor for us, and we
> > cannot solve this. Only you can.
>
> > On Feb 15, 4:16 pm, PJB <pjbmancun...@gmail.com> wrote:
> > > I thought Twitter didn't like bots?  If so, why did they apparently
> > > have one send out suspension warnings?  That's at least my conclusion
> > > given their non-response to questions, at least in that case.
>
> > > (As well, it seems as though the OAuth push is, at least in part,
> > > about app policing.)
>
> > > One would have thought that the Twitter police would be better aimed
> > > at enacting policies to deal with abuse by end-users, rather than such
> > > a heavy hand against apps.  What's next?  TweetDeck is going to be
> > > banned because they allow single-button duplicate tweets across
> > > multiple accounts?
>
> > > Some of us have built businesses and livelihoods around Twitter.  It's
> > > scary to have those things threatened by the possibility of capricious
> > > enforcement handled by "no questions please" email demands.
>
> > > On Feb 15, 11:11 am, Abraham Williams <4bra...@gmail.com> wrote:
>
> > > > Sounds like Twitter dropped the ball with notifications. It appears
> > that
> > > > Twitter normally does send notifications before suspension as Refollow
> > [1]
> > > > got 2 warning. Although Rob had the issue of no response to
> > clarifications.
>
> > > > Abraham
>
> > > > [1]
> >http://refollow.tumblr.com/post/380619972/weve-been-suspended-by-twitter
>
> > > > On Mon, Feb 15, 2010 at 10:34, PJB <pjbmancun...@gmail.com> wrote:
>
> > > > > Wow.  What's really of concern is the capricious approach Twitter
> > > > > seems to have with app developers.  Some apps are given a month to
> > > > > make a change, some are cut off immediately, some are sent legal
> > > > > letters, some are contacted beforehand, some aren't.
>
> > > > > Frankly, there should be no tracking code.  If there is an issue,
> > > > > apart from extreme situations, Twitter should contact the app and, as
> > > > > they apparently did with socialtoo, give some reasonable period of
> > > > > time to remedy.
>
> > > > > On Feb 15, 10:02 am, Peter Denton <petermden...@gmail.com> wrote:
> > > > > > Twitter should at least send a notification suspension, as well as
> > a
> > > > > > tracking code possibly, for both parties benefits, twitter and the
> > app.
>
> > > > > > *Reason*: My app was suspended, for something perfectly harmless,
> > and was
> > > > > > re-granted permission the next day,  but it took a few
> > communications
> > > > > with
> > > > > > twitter to resolve.
>
> > > > > > This is only going to continue to become more and more frequent. I
> > would
> > > > > > hate to envision a team of a few people having to follow up on app
> > > > > > suspensions w/o reference.
>
> > > > > > On Mon, Feb 15, 2010 at 6:15 AM, Dewald Pretorius <
> > dpr...@gmail.com>
> > > > > wrote:
> > > > > > > The argument of, "Clearly defining rules helps the spammers
> > because
> > > > > > > then they know exactly how to stay just within the boundaries,"
> > holds
> > > > > > > _absolutely no_ water.
>
> > > > > > > Imagine you own an ice rink. You draw a circle with a radius of 2
> > > > > > > meters on the ice, and make the rule that it's okay to skate
> > inside
> > > > > > > the circle, and not okay to skate outside the circle.
>
> > > > > > > If someone skates right at the edge, at 1.999 meters, all the
> > time, it
> > > > > > > _does not matter_ because you have decided that it is okay and
> > > > > > > acceptable to skate there.
>
> > > > > > > The same goes with Twitter rules. Make the rules very granular
> > and
> > > > > > > very clear. Then, if someone skates just within the fringes, _it
> > does
> > > > > > > not matter_ because they are still within what you deem
> > acceptable.
>
> > > > > > > And, then _everyone_ knows where is the line between good and bad
> > > > > > > application behavior, because then it is a fence and not a broad
> > gray
> > > > > > > smudge.
>
> > > > > > > Most app developers are _not_ "the enemy" and most app developers
> > will
> > > > > > > be more than happy to not develop or to disable features that
> > violate
> > > > > > > the rules.
>
> > > > > > > If only we can understand the rules.
>
> > > > > > > On Feb 15, 12:04 am, PJB <pjbmancun...@gmail.com> wrote:
> > > > > > > > +1 to what Dewald says.
>
> > > > > > > > We are purposely NOT developing certain features for fear that
> > > > > Twitter
> > > > > > > > may suddenly change their rules once again.  Is this the sort
> > of
> > > > > > > > business environment that Twitter wishes to foster?
>
> > > > > > > > We had assumed that, at the very least, applications would be
> > > > > > > > contacted before any sort of action on Twitter's behalf.  But
> > > > > > > > apparently not.  And apparently this push for OAuth integration
> > is
> > > > > > > > simply a means to more easily cut-off access to certain apps.
>
> > > > > > > > Ugly.
>
> > > > > > > > On Feb 14, 4:30 pm, Dewald Pretorius <dpr...@gmail.com> wrote:
>
> > > > > > > > > I attempted to make clear that my issue was not with the
> > guilt or
> > > > > > > > > innocence of GoTwitr.
>
> > > > > > > > > It's with the message being sent to all of us when no
> > communication
> > > > > > > > > accompanies a suspension.
>
> > > > > > > > > I'm going to beat the dead horse yet again. With vague and
> > nebulous
> > > > > > > > > rules, nobody knows for certain what is allowed and what is
> > not.
>
> > > > > > > > > Twitter invite people to build businesses using their system
> > and
> > > > > API.
> > > > > > > > > By providing the platform, extending the invitation, and
> > making the
> > > > > > > > > rules, they are also assuming a responsibility.
>
> > > > > > > > > It is a grave concern that one's business can be terminated
> > by
> > > > > Twitter
> > > > > > > > > with no warning and no explanation, based on some rule that
> > nobody
> > > > > > > > > knows for certain exactly what it entails. It would have been
> > a
> > > > > > > > > slightly different situation had their rules been as clearly
> > > > > defined
> > > > > > > > > as Facebook's rules, but they're not, with intention.
>
> > > > > > > > > Take follower churn for example. Do I churn followers if I
> > unfollow
> > > > > > > > > ten people in a day, and follow five others? Or do I only
> > churn if
> > > > > I
> > > > > > > > > unfollow a hundred? Or is it two hundred? Or, wait, is the
> > number
> > > > > > > > > immaterial while my intention puts me in violation or not? If
> > so,
> > > > > how
> > > > > > > > > is my intention discerned?
>
> > > > > > > > > Take duplicate content for example. If I tweet "Happy New
> > Year!"
> > > > > every
> > > > > > > > > January 1st, is that duplicate content? What about "Good
> > morning
> > > > > > > > > tweeps!" every morning? Will my personal and business
> > accounts be
> > > > > > > > > suspended if I tweet, "Can't wait for the iPad!" from the
> > same IP
> > > > > > > > > address at roughly the same time? What if I did what Guy
> > Kawasaki
> > > > > > > > > recommended athttp://bit.ly/jkSA1andtweetedthesametextfour
> > > > > > > > > times a day, will my account be suspended?
>
> > > > > > > > > These are question my users ask me, and I don't have an
> > answer for
> > > > > > > > > them.
>
> > > > > > > > > On Feb 14, 6:51 pm, Tim Haines <tmhai...@gmail.com> wrote:
>
> > > > > > > > > > Dewald,
>
> > > > > > > > > > Try looking in the google cache.  I'm surprised it was
> > allowed to
> > > > > > > live for
> > > > > > > > > > as long as it did.
>
> >http://74.125.155.132/search?q=cache:o2N2KuZsuYgJ:www.gotwitr.com/+go.
> > > > > ..
>
> > > > > > > > > > It was basically a spam enabler.
>
> > > > > > > > > > T.
>
> > > > > > > > > > On Mon, Feb 15, 2010 at 11:27 AM, Dewald Pretorius <
> > > > > dpr...@gmail.com>
> > > > > > > wrote:
> > > > > > > > > > > I cannot comment on what Jim's site did or didn't do,
> > since he
> > > > > has
> > > > > > > > > > > pulled all descriptive information from the site.
>
> > > > > > > > > > > Nevertheless, it is highly disturbing that applications
> > are
> > > > > being
> > > > > > > > > > > suspended without any notice. This particular site seems
> > to
> > > > > have
> > > > > > > had a
> > > > > > > > > > > contact form, plus it was OAuth, so the owner could have
> > been
> > > > > > > > > > > contacted via the email address on file for the Twitter
> > user
> > > > > that
> > > > > > > owns
> > > > > > > > > > > the application.
>
> > > > > > > > > > > Yes, some apps do stuff that warrant suspension. But, to
> > just
> > > > > > > suspend
> > > > > > > > > > > an app with no communication is bad.
>
> > > > > > > > > > > If Twitter don't want to give some sites the opportunity
> > to
> > > > > correct
> > > > > > > > > > > transgressive behavior (I know they do communicate in
> > some
> > > > > cases),
> > > > > > > at
> > > > > > > > > > > the very least send an email to the owner with, "Your
> > service
> > > > > has
> > > > > > > been
> > > > > > > > > > > suspended because...", and give a clear path and
> > instructions
> > > > > on
> > > > > > > how
> > > > > > > > > > > the situation can be remedied as soon as possible.
>
> > > > > > > > > > > I'm going to say it again, Twitter: Your rules are vague
> > and
> > > > > > > nebulous.
> > > > > > > > > > > Not everyone understands and interprets the rules the way
> > you
> > > > > do
> > > > > > > > > > > internally.
>
> > > > > > > > > > > You must realize that actions like these sometimes shout
> > so
> > > > > loud
>
> ...
>
> read more »

Reply via email to