Dude, really? Gestapo?

Look, I don't think it's awesome or anything, but be *really* careful
about attributing malice to something which could just be
incompetence.  Encourage fair play, for sure, but let's stick to the
facts and avoid rhetoric.

--
Ed Finkler
http://funkatron.com
Twitter:@funkatron
AIM: funka7ron
ICQ: 3922133
XMPP:funkat...@gmail.com


On Feb 15, 4:51 pm, Dewald Pretorius <dpr...@gmail.com> wrote:
> Look, it is self-evident by now that this heavy-handed Gestapo-like
> action against applications is causing great anxiety in the developer
> community. We now have two very recent incidents, one of which was
> handled by Brian, who is part of the Platform team.
>
> For every person who has commented on this thread, there are numerous
> others who remain silent out of fear of incurring the wrath of the
> Platform team. I know, some of them have emailed me privately about
> this.
>
> Ryan, we need to hear from you, please.
>
> This is not a good situation, neither for you nor for us, and we
> cannot solve this. Only you can.
>
> On Feb 15, 4:16 pm, PJB <pjbmancun...@gmail.com> wrote:
>
>
>
> > I thought Twitter didn't like bots?  If so, why did they apparently
> > have one send out suspension warnings?  That's at least my conclusion
> > given their non-response to questions, at least in that case.
>
> > (As well, it seems as though the OAuth push is, at least in part,
> > about app policing.)
>
> > One would have thought that the Twitter police would be better aimed
> > at enacting policies to deal with abuse by end-users, rather than such
> > a heavy hand against apps.  What's next?  TweetDeck is going to be
> > banned because they allow single-button duplicate tweets across
> > multiple accounts?
>
> > Some of us have built businesses and livelihoods around Twitter.  It's
> > scary to have those things threatened by the possibility of capricious
> > enforcement handled by "no questions please" email demands.
>
> > On Feb 15, 11:11 am, Abraham Williams <4bra...@gmail.com> wrote:
>
> > > Sounds like Twitter dropped the ball with notifications. It appears that
> > > Twitter normally does send notifications before suspension as Refollow [1]
> > > got 2 warning. Although Rob had the issue of no response to 
> > > clarifications.
>
> > > Abraham
>
> > > [1]http://refollow.tumblr.com/post/380619972/weve-been-suspended-by-twitter
>
> > > On Mon, Feb 15, 2010 at 10:34, PJB <pjbmancun...@gmail.com> wrote:
>
> > > > Wow.  What's really of concern is the capricious approach Twitter
> > > > seems to have with app developers.  Some apps are given a month to
> > > > make a change, some are cut off immediately, some are sent legal
> > > > letters, some are contacted beforehand, some aren't.
>
> > > > Frankly, there should be no tracking code.  If there is an issue,
> > > > apart from extreme situations, Twitter should contact the app and, as
> > > > they apparently did with socialtoo, give some reasonable period of
> > > > time to remedy.
>
> > > > On Feb 15, 10:02 am, Peter Denton <petermden...@gmail.com> wrote:
> > > > > Twitter should at least send a notification suspension, as well as a
> > > > > tracking code possibly, for both parties benefits, twitter and the 
> > > > > app.
>
> > > > > *Reason*: My app was suspended, for something perfectly harmless, and 
> > > > > was
> > > > > re-granted permission the next day,  but it took a few communications
> > > > with
> > > > > twitter to resolve.
>
> > > > > This is only going to continue to become more and more frequent. I 
> > > > > would
> > > > > hate to envision a team of a few people having to follow up on app
> > > > > suspensions w/o reference.
>
> > > > > On Mon, Feb 15, 2010 at 6:15 AM, Dewald Pretorius <dpr...@gmail.com>
> > > > wrote:
> > > > > > The argument of, "Clearly defining rules helps the spammers because
> > > > > > then they know exactly how to stay just within the boundaries," 
> > > > > > holds
> > > > > > _absolutely no_ water.
>
> > > > > > Imagine you own an ice rink. You draw a circle with a radius of 2
> > > > > > meters on the ice, and make the rule that it's okay to skate inside
> > > > > > the circle, and not okay to skate outside the circle.
>
> > > > > > If someone skates right at the edge, at 1.999 meters, all the time, 
> > > > > > it
> > > > > > _does not matter_ because you have decided that it is okay and
> > > > > > acceptable to skate there.
>
> > > > > > The same goes with Twitter rules. Make the rules very granular and
> > > > > > very clear. Then, if someone skates just within the fringes, _it 
> > > > > > does
> > > > > > not matter_ because they are still within what you deem acceptable.
>
> > > > > > And, then _everyone_ knows where is the line between good and bad
> > > > > > application behavior, because then it is a fence and not a broad 
> > > > > > gray
> > > > > > smudge.
>
> > > > > > Most app developers are _not_ "the enemy" and most app developers 
> > > > > > will
> > > > > > be more than happy to not develop or to disable features that 
> > > > > > violate
> > > > > > the rules.
>
> > > > > > If only we can understand the rules.
>
> > > > > > On Feb 15, 12:04 am, PJB <pjbmancun...@gmail.com> wrote:
> > > > > > > +1 to what Dewald says.
>
> > > > > > > We are purposely NOT developing certain features for fear that
> > > > Twitter
> > > > > > > may suddenly change their rules once again.  Is this the sort of
> > > > > > > business environment that Twitter wishes to foster?
>
> > > > > > > We had assumed that, at the very least, applications would be
> > > > > > > contacted before any sort of action on Twitter's behalf.  But
> > > > > > > apparently not.  And apparently this push for OAuth integration is
> > > > > > > simply a means to more easily cut-off access to certain apps.
>
> > > > > > > Ugly.
>
> > > > > > > On Feb 14, 4:30 pm, Dewald Pretorius <dpr...@gmail.com> wrote:
>
> > > > > > > > I attempted to make clear that my issue was not with the guilt 
> > > > > > > > or
> > > > > > > > innocence of GoTwitr.
>
> > > > > > > > It's with the message being sent to all of us when no 
> > > > > > > > communication
> > > > > > > > accompanies a suspension.
>
> > > > > > > > I'm going to beat the dead horse yet again. With vague and 
> > > > > > > > nebulous
> > > > > > > > rules, nobody knows for certain what is allowed and what is not.
>
> > > > > > > > Twitter invite people to build businesses using their system and
> > > > API.
> > > > > > > > By providing the platform, extending the invitation, and making 
> > > > > > > > the
> > > > > > > > rules, they are also assuming a responsibility.
>
> > > > > > > > It is a grave concern that one's business can be terminated by
> > > > Twitter
> > > > > > > > with no warning and no explanation, based on some rule that 
> > > > > > > > nobody
> > > > > > > > knows for certain exactly what it entails. It would have been a
> > > > > > > > slightly different situation had their rules been as clearly
> > > > defined
> > > > > > > > as Facebook's rules, but they're not, with intention.
>
> > > > > > > > Take follower churn for example. Do I churn followers if I 
> > > > > > > > unfollow
> > > > > > > > ten people in a day, and follow five others? Or do I only churn 
> > > > > > > > if
> > > > I
> > > > > > > > unfollow a hundred? Or is it two hundred? Or, wait, is the 
> > > > > > > > number
> > > > > > > > immaterial while my intention puts me in violation or not? If 
> > > > > > > > so,
> > > > how
> > > > > > > > is my intention discerned?
>
> > > > > > > > Take duplicate content for example. If I tweet "Happy New Year!"
> > > > every
> > > > > > > > January 1st, is that duplicate content? What about "Good morning
> > > > > > > > tweeps!" every morning? Will my personal and business accounts 
> > > > > > > > be
> > > > > > > > suspended if I tweet, "Can't wait for the iPad!" from the same 
> > > > > > > > IP
> > > > > > > > address at roughly the same time? What if I did what Guy 
> > > > > > > > Kawasaki
> > > > > > > > recommended athttp://bit.ly/jkSA1andtweetedthesametextfour
> > > > > > > > times a day, will my account be suspended?
>
> > > > > > > > These are question my users ask me, and I don't have an answer 
> > > > > > > > for
> > > > > > > > them.
>
> > > > > > > > On Feb 14, 6:51 pm, Tim Haines <tmhai...@gmail.com> wrote:
>
> > > > > > > > > Dewald,
>
> > > > > > > > > Try looking in the google cache.  I'm surprised it was 
> > > > > > > > > allowed to
> > > > > > live for
> > > > > > > > > as long as it did.
> > > > > >http://74.125.155.132/search?q=cache:o2N2KuZsuYgJ:www.gotwitr.com/+go.
> > > > ..
>
> > > > > > > > > It was basically a spam enabler.
>
> > > > > > > > > T.
>
> > > > > > > > > On Mon, Feb 15, 2010 at 11:27 AM, Dewald Pretorius <
> > > > dpr...@gmail.com>
> > > > > > wrote:
> > > > > > > > > > I cannot comment on what Jim's site did or didn't do, since 
> > > > > > > > > > he
> > > > has
> > > > > > > > > > pulled all descriptive information from the site.
>
> > > > > > > > > > Nevertheless, it is highly disturbing that applications are
> > > > being
> > > > > > > > > > suspended without any notice. This particular site seems to
> > > > have
> > > > > > had a
> > > > > > > > > > contact form, plus it was OAuth, so the owner could have 
> > > > > > > > > > been
> > > > > > > > > > contacted via the email address on file for the Twitter user
> > > > that
> > > > > > owns
> > > > > > > > > > the application.
>
> > > > > > > > > > Yes, some apps do stuff that warrant suspension. But, to 
> > > > > > > > > > just
> > > > > > suspend
> > > > > > > > > > an app with no communication is bad.
>
> > > > > > > > > > If Twitter don't want to give some sites the opportunity to
> > > > correct
> > > > > > > > > > transgressive behavior (I know they do communicate in some
> > > > cases),
> > > > > > at
> > > > > > > > > > the very least send an email to the owner with, "Your 
> > > > > > > > > > service
> > > > has
> > > > > > been
> > > > > > > > > > suspended because...", and give a clear path and 
> > > > > > > > > > instructions
> > > > on
> > > > > > how
> > > > > > > > > > the situation can be remedied as soon as possible.
>
> > > > > > > > > > I'm going to say it again, Twitter: Your rules are vague and
> > > > > > nebulous.
> > > > > > > > > > Not everyone understands and interprets the rules the way 
> > > > > > > > > > you
> > > > do
> > > > > > > > > > internally.
>
> > > > > > > > > > You must realize that actions like these sometimes shout so
> > > > loud
> > > > > > that
> > > > > > > > > > we cannot hear when you say, "We care about our developers."
>
> > > > > > > > > > Rightly or wrongly, here's a developer who has lost face 
> > > > > > > > > > with
> > > > his
> > > > > > user
> > > > > > > > > > base, and has been in the dark for 4 days now. The message 
> > > > > > > > > > it
> > > > sends
> > > > > > to
> > > > > > > > > > us, the other developers, is a very bad message. If you
> > > > properly
> > > > > > > > > > communicated with Jim, he probably wouldn't even have posted
> > > > about
> > > > > > it
> > > > > > > > > > here.
>
> > > > > > > > > > On Feb 14, 3:56 pm, Jim Fulford <j...@fulford.me> wrote:
> > > > > > > > > > > Hello, I need some help.  4 days ago I started getting 
> > > > > > > > > > > emails
> > > > > > from...
>
> read more »

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