Marc,

While I was contracting to an organization in New Zealand whom had developed
an in-house Universe application with SB+, I was able to get access to the
IBM knowledge base with permission of the VAR.

It was complicated and it took the VAR three sessions on the phone with me
before access was eventually working.

It was a mine of information and I immediately solved 6 nagging bugs.

>From memory, you access the knowledgebase as a sub-agent of the VAR, so the
VAR has to provide multiple levels of access using their own access codes
initially.

It is possible, yes.

Cheers,

David Murray


.learn and do
.excel and share

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Marc Harbeson
Sent: Wednesday, July 18, 2007 1:04 PM
To: u2-users@listserver.u2ug.org
Subject: [U2] KB access - with var permission

Does anyone have a known process that works for getting this access setup?
I've been round and round on this access, and my var does not know what else
to do.  The var has no issue granting the access - but IBM has made it SO
complicated that apparently it takes a rocket scientist to figure it out.



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Brian Leach
Sent: Wednesday, July 18, 2007 12:42 PM
To: u2-users@listserver.u2ug.org
Subject: Re: [U2] UniData 7.1 vs. MS SQL 2005 performance

Nancy

this was discussed in the past at great length! To summarize:

When the U2UG was formed, we petitioned for IBM to open up their knowledge
sources. The problem is their vars, some of whom do not want their users to
get access (and presumably show up how p*ss p**r their support may be).

So a compromise was reached - if the var agrees, you can get access. Of
course, some vars won't - but then you could always buy a single user UV
from a sensible and capable var who will. that's probably worth the cost of
the material anyway.

it's also one of the reasons we started the U2UG knowledge base - and we're
about to launch a Wiki on the same site.

Brian
-------
u2-users mailing list
u2-users@listserver.u2ug.org
To unsubscribe please visit http://listserver.u2ug.org/
-------
u2-users mailing list
u2-users@listserver.u2ug.org
To unsubscribe please visit http://listserver.u2ug.org/

Reply via email to