It's not that old Susan - most of our clients are still running 5.2.4 with some still on 4.5.4 :)
- make sure the DMACCOUNTS record key is all uppercase - try saving the top of the tree in group security when logged in as root. What was changed and how? You can't change most things manually without causing this type of error because of the checksum it keeps. You may be able to change it back though.... Hth Colin Alfke Calgary, Canada -----Original Message----- From: Susan Lynch I am hoping that someone has a good memory - the company I am working with is running SBPlus 5.3.3, which is past the End of Service date. I have checked the U2 Knowledge Base for this problem, and have checked everything that they listed, and none of those possible causes are the reason for this account. My user says that he changed SB security for this account, and now HE can't log to the account without getting this message, and neither can I - and I am in the ROOT group, and the account is in the ROOT group's list of accounts without restrictions. If all else fails, I can try copying over all the XX files from an account where we are not getting this message, but I am not convinced that it will solve the problem, since it arose immediately after he changed something in the security settings for the account. Any ideas? Thanks! Susan Lynch _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users