Could you post the LIST.INDEX results for this?
If only one field is affected, there might be something specific about that.


Regards

Brian
> On 15 April 2013 at 03:20 david yu <d...@yahoo.com> wrote:
>
>
> hello Tom,
> 
> I wish I could just ignore it but as I previously mentioned, our patient are
> not getting their transportation appt which is not good service. I asked
> assistance to our software vendor and supposedly they open a case with Rocket
> but still no reply, I am hoping someone from this forum have a solution. like
> you mentioned, it works in all the files that we have index except for 1 and
> giving me a big headache since without index the report take more than 2 hours
> and by the time the report output is done it is not a valid report.
> 
> 
>
> 
>
> 
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Sun, 14 Apr 2013 08:41:38 -0400
> From: Tom Whitmore <tewhitm...@ratex.com>
> To: U2 Users List <u2-users@listserver.u2ug.org>
> Subject: Re: [U2] is this an INDEX ISSUE?
> Message-ID: <BA2E471C9317804EB8470750F458BD9801EC779E3DC4@public>
> Content-Type: text/plain; charset="us-ascii"
>
> Hi David,
> To your real problem and question.  We are on UniVerse, using Linux and we
> have had problems like what was initially reported.  I have not had time to
> play and figure out what is going on.  We have moved from 10.x to 11.1.11 and
> I have not tried recently.  Also, it seems to work fine on some files but
> other files have problems and we aren't doing anything special with the
> indexes that have problems (they are simple D or A type dictionaries)
> Tom
> RATEX Business Solutions
>
> -----Original Message-----
> From: u2-users-boun...@listserver.u2ug.org
> [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of John Jenkins
> Sent: Saturday, April 13, 2013 3:30 AM
> To: david yu; U2 Users List
> Cc: u2-users@listserver.u2ug.org
> Subject: Re: [U2] is this an INDEX ISSUE?
>
> Was the file open to a UniVerse session! Or we're you EXECUTING the RESIZE
> from a process that had the file open? The latter can cause issues -close the
> file first. If it's AIX and you are running multiple UniVerse shells from
> crown tab as foreground tasks (I.e. not as phantoms or by using executive) at
> the same time it could be relevant too.
>
> Regards
>
> JayJay
>
> On 13 Apr 2013, at 00:46, david yu <d...@yahoo.com> wrote:
>
> > hello,
> > 
> > We have a file that is updated almost every minute for transportation
> > appointment, we index a field in a file to make the reporting much faster
> > but recently we noticed when we ran the report not all the transportation
> > appt shows up on the report, so customer doesnt get their transportation. We
> > have been rebuilding the index every night but problem still exists. Anyone
> > encounter this issue? we are on HP-UX b.11.23.
> > 
> > thanks in advance.
> > _______________________________________________
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> > http://listserver.u2ug.org/mailman/listinfo/u2-users
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