Hi.
If you have a lot of nulls in CALL.FILE field, you should create this index
with NO.NULLS clause.

Regards
--
Augusto

2013/4/16 Anthonys Lists <antli...@youngman.org.uk>

> Not to say this has anything to do with it, but it sounds like this is a
> big file. Does CALL.STATUS just have a few valid values? And when you're
> running this report are you selecting a lot of values for one value of
> CALL.STATUS?
>
> It shouldn't mess up, but indexing used to be iffy if you indexed hundreds
> of records for a single value of the index. If you're stressing the index
> that could be the problem.
>
> Do you have a "date of appointment" field? Could you index on that? If you
> need rapid reports and you could run the report for "appointment == today"
> with that indexed, would that give you the fast reports you need?
>
> Cheers,
> Wol
>
>
> On 15/04/2013 22:41, david yu wrote:
>
>> We did not have any OS or Universe upgrade.
>>   here is the list.index
>>
>>
>>> LIST.INDEX CALL.FILE ALL
>>>
>> Alternate Key Index Summary for file CALL.FILE
>> File........... CALL.FILE
>> Indices........ 4 (2 A-type, 1 C-type, 1 D-type, 0 I-type, 0 SQL, 0
>> S-type)
>> Index Updates.. Enabled, No updates pending
>> Index name             Type  Build    Nulls  In DICT  S/M  Just Unique
>> Field num/I-type
>> CALL.STATUS      D    Not Reqd  Yes    Yes      S    L     N    13
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