I have just encountered the same problem. IBM never sent a maintenance invoice and then complained when I tried to access support. I think it is very bad business practice to not bill your customer and then charge a penalty for letting your maintenance lapse.
Ron White ----- Original Message ----- From: "Richard A. Wilson" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, March 03, 2004 4:52 AM Subject: u2 maintenance agreements > Just a quick note that you may want to confirm your agreements are up to > date. Just the other day I was attempting to access some webpages at ibm > that required customer # etc and found out that our agreements were not > current. > > This could have to do with not receiving an invoice in 2003. I'm not > totally sure all of the vmark/ardent/informix records have totally migrated. > > I'm off now to confirm all clients received/paid for maintenance back in > 2003 > > Rich > -- > Richard A. Wilson > Lakeside Systems > Smithfield, RI, USA > Voice 401-231-3959 > Fax 401-231-3943 > [EMAIL PROTECTED] > www.lakeside-systems.com > > > -- > u2-users mailing list > [EMAIL PROTECTED] > http://www.oliver.com/mailman/listinfo/u2-users > --- > [ Eckel certifies this E-mail to be virus free. ] > > > --- [ Eckel certifies this E-mail to be virus free. ] -- u2-users mailing list [EMAIL PROTECTED] http://www.oliver.com/mailman/listinfo/u2-users
