Just like stripper glitter, you'll keep finding that stuff years later :)

On Aug 11, 2016 1:54 PM, "Jan-OOLLC" <j.vank...@oregononline.net> wrote:

> hilarious video!  Forty years ago we had a bean-bag chair rip a seam, the
> pellets even got outside.  We had pellets everywhere and I'm sure if I went
> back there to the house I could still find them.
>
> Jan V
>
> On 08/11/2016 07:43 AM, Matt Baer via Ubnt_users wrote:
>
> Friggin garbage guys opened the bag to see if it was garbage and left it
> open for the wind to take them. I'm STILL mowing them up.
>
> On Aug 11, 2016 9:25 AM, "Joe Novak" <jno...@lrcomm.com> wrote:
>
> oh that video is gold.
>
> that is too funny.
>
> On Thu, Aug 11, 2016 at 8:40 AM, Josh Luthman <j...@imaginenetworksllc.com
> > wrote:
>
>> Did he get the units from Ubnt distribution?
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Thu, Aug 11, 2016 at 9:39 AM, Matt Hardy via Ubnt_users <
>> ubnt_users@wispa.org> wrote:
>>
>>> If it makes you guys feel better, here's proof we also do get these
>>> packing peanuts. Here's our very own Matt Baer after getting some sample
>>> products at his house :)
>>>
>>> https://youtu.be/tepP-FEhHNk
>>>
>>> On Thu, Aug 11, 2016 at 7:01 PM, Matt Hardy <m...@ubnt.com> wrote:
>>>
>>>> Yes! Nobody likes those peanuts :)
>>>>
>>>> On Wed, Aug 10, 2016 at 11:47 PM, Ben Moore via Ubnt_users <
>>>> ubnt_users@wispa.org> wrote:
>>>>
>>>>> It may say that...but definitely won't be ;)  I have sent an email to
>>>>> RMA team to discontinue the peanuts ASAP.
>>>>>
>>>>> On Wed, Aug 10, 2016 at 12:11 PM, Josh Luthman <
>>>>> j...@imaginenetworksllc.com> wrote:
>>>>>
>>>>>> The RMA notice going out, I believe, does warn it may be turned
>>>>>> down.  It has been a while since I've done an RMA to be honest.
>>>>>>
>>>>>>
>>>>>> Josh Luthman
>>>>>> Office: 937-552-2340
>>>>>> Direct: 937-552-2343
>>>>>> 1100 Wayne St
>>>>>> Suite 1337
>>>>>> Troy, OH 45373
>>>>>>
>>>>>> On Wed, Aug 10, 2016 at 2:06 PM, Ben Moore via Ubnt_users <
>>>>>> ubnt_users@wispa.org> wrote:
>>>>>>
>>>>>>> Message received loud and clear! ;)  Will get this transitioned.
>>>>>>>
>>>>>>> FYI - We will not turn down your RMA for using peanuts.  Like I
>>>>>>> said, I think we try and be very accommodating with the RMA's.  Let us 
>>>>>>> know
>>>>>>> if there are issues you are facing.
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Ben
>>>>>>>
>>>>>>> On Wed, Aug 10, 2016 at 11:44 AM, RickG <rgunder...@gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> +1 Ben! What's funny is UBNT requests we not send RMA's with
>>>>>>>> peanuts!
>>>>>>>>
>>>>>>>> On Wed, Aug 10, 2016 at 12:43 PM, Ben Moore via Ubnt_users <
>>>>>>>> ubnt_users@wispa.org> wrote:
>>>>>>>>
>>>>>>>>> I am not a fan of the packing peanuts either ;)  We will find
>>>>>>>>> better solution here.
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>> Ben
>>>>>>>>>
>>>>>>>>> On Wed, Aug 10, 2016 at 10:37 AM, Shawn C. Peppers <
>>>>>>>>> videodirectwispal...@gmail.com> wrote:
>>>>>>>>>
>>>>>>>>>> I have zero problems with RMA at ubnt, im not sure what happen
>>>>>>>>>> but i cant remember one time i have had problem getting a warranty 
>>>>>>>>>> swap
>>>>>>>>>> completed.
>>>>>>>>>>
>>>>>>>>>> I do on the other hand think its funny that they don't want you
>>>>>>>>>> to send your product back in packing peanuts but turn around send the
>>>>>>>>>> product back to you in packing peanuts.
>>>>>>>>>>
>>>>>>>>>> I have hate for packing peanuts.
>>>>>>>>>>
>>>>>>>>>> Shawn C. Peppers
>>>>>>>>>> Video Direct Satellite & Entertainment
>>>>>>>>>> 866-680-8433 Toll Free
>>>>>>>>>> 480-287-9960 Fax
>>>>>>>>>> http://www.video-direct.tv
>>>>>>>>>>
>>>>>>>>>> On Aug 10, 2016, at 11:24 AM, Ben Moore via Ubnt_users <
>>>>>>>>>> ubnt_users@wispa.org> wrote:
>>>>>>>>>>
>>>>>>>>>> Hi Jan -
>>>>>>>>>>
>>>>>>>>>> Can you send me some examples of this?  This should not be
>>>>>>>>>> happening.  We make it a point to have the RMA process be as smooth 
>>>>>>>>>> as
>>>>>>>>>> possible, so if this is not happening, please send to me off-list 
>>>>>>>>>> and will
>>>>>>>>>> look into this and have it improved.
>>>>>>>>>>
>>>>>>>>>> Thanks,
>>>>>>>>>> Ben
>>>>>>>>>>
>>>>>>>>>> On Wed, Aug 10, 2016 at 10:01 AM, Jan-OOLLC <
>>>>>>>>>> j.vank...@oregononline.net> wrote:
>>>>>>>>>>
>>>>>>>>>>> Our local supply chain is 2 days away, even when paying for next
>>>>>>>>>>> day it still takes 2.  We don't use Amazon except for emergencies 
>>>>>>>>>>> and since
>>>>>>>>>>> most of the supply chains I've used in the past use a ubnt 
>>>>>>>>>>> warehouse which
>>>>>>>>>>> then sends out 6 or more months old product.  Stuff we use a lot 
>>>>>>>>>>> of, I have
>>>>>>>>>>> to keep in stock.  You can't expect customers to have to wait for 
>>>>>>>>>>> service,
>>>>>>>>>>> not tolerable.  The RMA that didn't happen had a test date of 
>>>>>>>>>>> February
>>>>>>>>>>> 2016, unit tossed into recycle bin.
>>>>>>>>>>>
>>>>>>>>>>> Jan V
>>>>>>>>>>>
>>>>>>>>>>> On 08/10/2016 04:14 AM, Tim wrote:
>>>>>>>>>>>
>>>>>>>>>>> Off topic a bit:
>>>>>>>>>>>
>>>>>>>>>>> We purchase from a local supply house.
>>>>>>>>>>> Provides a local inventory for us.
>>>>>>>>>>>
>>>>>>>>>>> Do not favor Amazon approach.
>>>>>>>>>>>
>>>>>>>>>>> You pay a small premium but the benefits are great in supporting
>>>>>>>>>>> a local supply chain that is willing to work with you.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> *Sent from my Verizon Wireless 4G LTE DROID*
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Jan-OOLLC <j.vank...@oregononline.net>
>>>>>>>>>>> <j.vank...@oregononline.net> wrote:
>>>>>>>>>>>
>>>>>>>>>>> I think I'll not bother with RMA as ubnt requires too much BS to
>>>>>>>>>>> jump through.  Had an airrouter HP fail same day installed and 
>>>>>>>>>>> description
>>>>>>>>>>> of failure was not adequate enough for them ( burned-up, too hot to 
>>>>>>>>>>> touch,
>>>>>>>>>>> not working).  I'm a one man show and don't have hours of free time 
>>>>>>>>>>> to
>>>>>>>>>>> satisfy them.  For stuff under $70 it's not worth my time to spend
>>>>>>>>>>> additional hours jumping through hoops after already spending money 
>>>>>>>>>>> on
>>>>>>>>>>> truck rolls.  They know I'm a wisp with spare parts in a stockroom 
>>>>>>>>>>> and yet
>>>>>>>>>>> they treat me like a onetime user with nothing better to do than 
>>>>>>>>>>> game
>>>>>>>>>>> them.  I would go to a new vendor if it would be worth the cost and
>>>>>>>>>>> effort.  It's not worth the aggravation
>>>>>>>>>>>
>>>>>>>>>>> Jan V
>>>>>>>>>>>
>>>>>>>>>>> On 08/09/2016 11:34 AM, CBB - Jay Fuller wrote:
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> So we were all over this prism line before it was really the
>>>>>>>>>>> prism line (mainly cause i've been drooling since seeing the prism 
>>>>>>>>>>> demo in
>>>>>>>>>>> vegas last year)  we had purchased several AC radios (and a few AC 
>>>>>>>>>>> light
>>>>>>>>>>> radios) to test with.  Had a hard time finding them around may - so 
>>>>>>>>>>>  i
>>>>>>>>>>> actually tried Amazon.
>>>>>>>>>>>
>>>>>>>>>>> Found several there - but apparently they were older units.
>>>>>>>>>>>
>>>>>>>>>>> We attempted to install one but it had the "flash memory
>>>>>>>>>>> failure" the day we got it out of the box.
>>>>>>>>>>>
>>>>>>>>>>> Attempted to RMA it - the date code was so old they denied the
>>>>>>>>>>> RMA.
>>>>>>>>>>>
>>>>>>>>>>> So I looked up our amazon receipt, resubmitted the RMA (again -
>>>>>>>>>>> purchased from Amazon in like May) - and attached the invoice with 
>>>>>>>>>>> the RMA
>>>>>>>>>>> submission.
>>>>>>>>>>>
>>>>>>>>>>> UBNT approved the RMA.
>>>>>>>>>>>
>>>>>>>>>>> I know I've seen complaints about "shelf life" of ubnt gear in
>>>>>>>>>>> the past and denied RMA's.  I don't think I've submitted an RMA in 
>>>>>>>>>>> quite
>>>>>>>>>>> some time since all of that.  Happy to see UBNT heard us and 
>>>>>>>>>>> addressed that.
>>>>>>>>>>>
>>>>>>>>>>> Long live UBNT!
>>>>>>>>>>>
>>>>>>>>>>> Thanks
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> _______________________________________________
>>>>>>>>>>> Ubnt_users mailing 
>>>>>>>>>>> listUbnt_users@wispa.orghttp://lists.wispa.org/mailman/listinfo/ubnt_users
>>>>>>>>>>>
>>>>>>>>>>> _______________________________________________
>>>>>>>>>>> Ubnt_users mailing 
>>>>>>>>>>> listUbnt_users@wispa.orghttp://lists.wispa.org/mailman/listinfo/ubnt_users
>>>>>>>>>>>
>>>>>>>>>>> _______________________________________________ Ubnt_users
>>>>>>>>>>> mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman
>>>>>>>>>>> /listinfo/ubnt_users
>>>>>>>>>>
>>>>>>>>>> _______________________________________________ Ubnt_users
>>>>>>>>>> mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman
>>>>>>>>>> /listinfo/ubnt_users
>>>>>>>>>>
>>>>>>>>>> _______________________________________________ Ubnt_users
>>>>>>>>> mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman
>>>>>>>>> /listinfo/ubnt_users
>>>>>>>>
>>>>>>>> --
>>>>>>>> -RickG KyWiFi
>>>>>>>>
>>>>>>> _______________________________________________ Ubnt_users mailing
>>>>>>> list Ubnt_users@wispa.org http://lists.wispa.org/mailman
>>>>>>> /listinfo/ubnt_users
>>>>>>
>>>>>> _______________________________________________ Ubnt_users mailing
>>>>> list Ubnt_users@wispa.org http://lists.wispa.org/mailman
>>>>> /listinfo/ubnt_users
>>>>
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