Try using tftp and upload 5.6.9 and report back if that recovers them.

Jon Langeler
Michwave Technologies, Inc.


> On Jan 5, 2017, at 4:22 PM, Steve Barnes <st...@pcswin.com> wrote:
> 
> Jerry are you finding going back to 5.6.9 can stabilize this issue.  We have 
> Rocket M5(XM) that are doing the same thing.  One sector just had 6 clients 
> offline and rebooting the AP restored all the clients.
>  
> We had a few clients that were having issues and after reverting back to 
> 5.6.9 the radios died.  Don’t want to do that on a 300ft tower AP when its 17 
> degrees outside.
>  
> Steve Barnes
> Wireless Operations Manager
> New Lisbon Broadband
> NLBC.COM
> PCSWIN.COM
> 765-584-2288 ext:1101
>  
> From: ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org] On 
> Behalf Of Jerry Head
> Sent: Thursday, January 05, 2017 3:45 PM
> To: ubnt_users@wispa.org
> Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>  
> I would advise against putting 6.0 on XM APs. As they drop subs with that 
> version.
> A reboot gets them back but...yuck.
> 
> On 1/5/2017 10:39 AM, Darin Steffl wrote:
> Just try going to 6.0 first on AP and STA and see if it improves. Also make 
> sure you Airview scan that you're on the best channel.
>  
>  
> On Thu, Jan 5, 2017 at 10:17 AM, CBB - Jay Fuller <par...@cyberbroadband.net> 
> wrote:
>  
> will play with 5.6.9 later today - anyone else able to comment on this?
> back to the initial question - am i trying too hard with 10 meg packages on 
> 2.4 rockets with these numbers?
> should the radios be able to do that?
> do i need to go post in ubnt forums? :)
>  
> maybe i will.... lol
>  
>  
> ----- Original Message -----
> From: RickG
> To: Ubiquiti Users Group
> Sent: Thursday, January 5, 2017 12:12 AM
> Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>  
> Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes and so 
> far I have not been able to pinpoint it.
>  
> On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick <patr...@my9ja.com> wrote:
> Jay,
>  
> We get these complaints from customers and I have always ignored it as long 
> as everything looks fine from our end.
> But this has increased significantly since the Virus and 5.6.x firmware and I 
> think we need to critically look at it and not dismiss it. There is no way a 
> ton of customers can be hallucinating at the same time
>  
> The complaints are usually in the form of its slow or  the internet goes off 
> and on especially if you are on the DFS band.
>  
> Is anyone else experiencing this kinds of complaints ??
>  
>  
> Regards
>  
>  
> On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller <par...@cyberbroadband.net> 
> wrote:
>  
> oh, if you're wondering, management downgraded him to our lowest package 
> today and said "do not upgrade him even if he asks"
> we suspect he'll visit his parents more :)
> base package is 3 meg
>  
>  
> ----- Original Message -----
> From: CBB - Jay Fuller
> To: Ubiquiti Users Group
> Sent: Wednesday, January 4, 2017 9:40 PM
> Subject: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>  
>  
> We've got an average of 14 users on our 2.4 rockets.  10 mhz channels.  some 
> are sectors, some are omnis.
>  
> Currently one 2.4 rocket has 13 connections (one guy dropped for 
> t-mobile??!!)   I guess that makes sense, no one
> else has t-mobile down here.... - so here are the current stats :
>  
> airmax quality - 83%
> airmax capacity - 80%
>  
> here is the stations list and their signals -
>  
> <image001.jpg>
>  
> Access point is running 6.0 ; stations are 5.6.3 
> That'll change soon - maybe end of January.
>  
>  
> I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users on it
>  
> airmax quality is 75%
> airmax capacity is 70%
>  
> also running 6.0  stations are 5.6.3
>  
> <image002.jpg>\
>  
> I am selling 10 meg packages off these access points.  In some cases folks 
> are buying more than that.
> Sometimes I can get 22 meg linktests using the ubnt speed tests.
> 
> I've noticed in the last week or two i've seen people disconnecting -
>  
> "i'm only getting 2 meg, this is not acceptable"
>  
> here's my favorite - a kid files a complaint against us with the bbb -
> 
> "If you can avoid doing business with this company, I would STRONGLY suggest 
> it. This company is very sneaky, and claims that the incredibly poor service 
> and frequent downtime is simply out of their hand. They offer a "completely 
> unlimited package" for xxxxx  in which they CLAIM "as much connectivity as 
> your radio allows". After compiling data from around 100+ bandwidth 
> connections tests over the course of 6 months, with the average speed being 
> around 7Mbits (896 kilobytes). The pricing is not even close to reflecting 
> the service, the cap on the xxxxxx  package is 10Mbits, so I am not even 
> reaching the average on that. I can only say that the highest tier package is 
> nothing short of a scam. Whenever I called to complain about this outrageous 
> service, I was told that it was too bad, and that nothing will be done. 
> xxxxxxxxxxxxxx is a conman, relying on shady business tactics to further his 
> greed."
>  
> btw - i can't recall any downtime within the last year and, well, i just love 
> human beings.
>  
> i am wondering - - am i asking too much out of these access points?
>  
> usage graphed -
>  
> access point 1 -
>  
> <image003.jpg>
>  
> access point #2
>  
> <image004.jpg>
>  
>  
> btw - i should add the kid who filed the complaint lives in his parents barn 
> (yes, i said barn) and has
> his own connection separate from his parents.
>  
> question - am i asking too much of these access points?
>  
> yes - i'm waiting on the rocket 2ac prism - - and these are our two busiest 
> 2.4 rockets - - but
> i am also getting complaints on other parts of our network.  
>  
> ok - thanks in advance.
>  
>  
>  
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> 
>  
> --
> -RickG KyWiFi
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> 
>  
> --
> Darin Steffl
> Minnesota WiFi
> www.mnwifi.com
> 507-634-WiFi
>  Like us on Facebook
> 
> 
> 
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