Make sure you reboot before you downgrade.

On Thu, January 5, 2017 4:22 pm, Steve Barnes wrote:
> Jerry are you finding going back to 5.6.9 can stabilize this issue.  We
> have Rocket M5(XM) that are doing the same thing.  One sector just had 6
> clients offline and rebooting the AP restored all the clients.
>
> We had a few clients that were having issues and after reverting back to
> 5.6.9 the radios died.  Don't want to do that on a 300ft tower AP when
> its 17 degrees outside.
>
> Steve Barnes
> Wireless Operations Manager
> New Lisbon Broadband
> NLBC.COM
> PCSWIN.COM
> 765-584-2288 ext:1101
>
>
> From: ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org]
> On Behalf Of Jerry Head
> Sent: Thursday, January 05, 2017 3:45 PM
> To: ubnt_users@wispa.org
> Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>
>
> I would advise against putting 6.0 on XM APs. As they drop subs with that
> version. A reboot gets them back but...yuck.
>
>
> On 1/5/2017 10:39 AM, Darin Steffl wrote:
> Just try going to 6.0 first on AP and STA and see if it improves. Also
> make sure you Airview scan that you're on the best channel.
>
>
> On Thu, Jan 5, 2017 at 10:17 AM, CBB - Jay Fuller
> <par...@cyberbroadband.net<mailto:par...@cyberbroadband.net>> wrote:
>
>
> will play with 5.6.9 later today - anyone else able to comment on this?
> back to the initial question - am i trying too hard with 10 meg packages
> on 2.4 rockets with these numbers? should the radios be able to do that? do
> i need to go post in ubnt forums? :)
>
> maybe i will.... lol
>
>
> ----- Original Message -----
> From: RickG<mailto:rgunder...@gmail.com>
> To: Ubiquiti Users Group<mailto:ubnt_users@wispa.org>
> Sent: Thursday, January 5, 2017 12:12 AM
> Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>
>
> Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes
> and so far I have not been able to pinpoint it.
>
> On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick
> <patr...@my9ja.com<mailto:patr...@my9ja.com>> wrote:
> Jay,
>
>
> We get these complaints from customers and I have always ignored it as
> long as everything looks fine from our end. But this has increased
> significantly since the Virus and 5.6.x firmware and I think we need to
> critically look at it and not dismiss it. There is no way a ton of
> customers can be hallucinating at the same time
>
> The complaints are usually in the form of its slow or  the internet goes
> off and on especially if you are on the DFS band.
>
> Is anyone else experiencing this kinds of complaints ??
>
>
>
> Regards
>
>
>
> On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller
> <par...@cyberbroadband.net<mailto:par...@cyberbroadband.net>> wrote:
>
>
> oh, if you're wondering, management downgraded him to our lowest package
> today and said "do not upgrade him even if he asks" we suspect he'll visit
> his parents more :) base package is 3 meg
>
>
> ----- Original Message -----
> From: CBB - Jay Fuller<mailto:par...@cyberbroadband.net>
> To: Ubiquiti Users Group<mailto:ubnt_users@wispa.org>
> Sent: Wednesday, January 4, 2017 9:40 PM
> Subject: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>
>
>
> We've got an average of 14 users on our 2.4 rockets.  10 mhz channels.
> some are sectors, some are omnis.
>
> Currently one 2.4 rocket has 13 connections (one guy dropped for
> t-mobile??!!)   I guess that makes sense, no one else has t-mobile down
> here.... - so here are the current stats :
>
> airmax quality - 83% airmax capacity - 80%
>
> here is the stations list and their signals -
>
> [cid:image001.jpg@01D26770.0D24CF80]
>
>
> Access point is running 6.0 ; stations are 5.6.3
> That'll change soon - maybe end of January.
>
>
>
> I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users on
> it
>
> airmax quality is 75% airmax capacity is 70%
>
> also running 6.0  stations are 5.6.3
>
> [cid:image002.jpg@01D26770.0D24CF80]\
>
>
> I am selling 10 meg packages off these access points.  In some cases
> folks are buying more than that. Sometimes I can get 22 meg linktests
> using the ubnt speed tests.
>
> I've noticed in the last week or two i've seen people disconnecting -
>
>
> "i'm only getting 2 meg, this is not acceptable"
>
>
> here's my favorite - a kid files a complaint against us with the bbb -
>
> "If you can avoid doing business with this company, I would STRONGLY
> suggest it. This company is very sneaky, and claims that the incredibly
> poor service and frequent downtime is simply out of their hand. They
> offer a "completely unlimited package" for xxxxx  in which they CLAIM "as
> much connectivity as your radio allows". After compiling data from around
> 100+ bandwidth connections tests over the course of 6 months, with the
> average speed being around 7Mbits (896 kilobytes). The pricing is not
> even close to reflecting the service, the cap on the xxxxxx  package is
> 10Mbits, so I am not even reaching the average on that. I can only say
> that the highest tier package is nothing short of a scam. Whenever I
> called to complain about this outrageous service, I was told that it was
> too bad, and that nothing will be done. xxxxxxxxxxxxxx is a conman,
> relying on shady business tactics to further his greed."
>
> btw - i can't recall any downtime within the last year and, well, i just
> love human beings.
>
> i am wondering - - am i asking too much out of these access points?
>
> usage graphed -
>
> access point 1 -
>
> [cid:image003.jpg@01D26770.0D24CF80]
>
>
> access point #2
>
> [cid:image004.jpg@01D26770.0D24CF80]
>
>
>
> btw - i should add the kid who filed the complaint lives in his parents
> barn (yes, i said barn) and has his own connection separate from his
> parents.
>
> question - am i asking too much of these access points?
>
> yes - i'm waiting on the rocket 2ac prism - - and these are our two
> busiest 2.4 rockets - - but i am also getting complaints on other parts of
> our network.
>
> ok - thanks in advance.
>
>
>
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> --
> -RickG KyWiFi
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>
> --
> Darin Steffl
> Minnesota WiFi
> www.mnwifi.com<http://www.mnwifi.com/>
> 507-634-WiFi
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