apport information ** Description changed:
After update my Inspiron 5490 from Ubuntu 18.04 to 20.04 system see only "Dummy Sound". I updated kernel to 5.6.13-050613-lowlatency, reinstall pulseaudio, add "options snd-hda-intel dmic_detect=0" to /etc/modprobe.d/alsa-base.con, add "blacklist snd_soc_skl" to /etc/modprobe.d/blacklist.conf. I applied the solution from this source: https://bugs.launchpad.net/ubuntu/+source /alsa-driver/+bug/1876238. I still have this problem. Audio: Device-1: Intel driver: sof-audio-pci Sound Server: ALSA v: k5.6.13-050613-lowlatency $ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 1: HDA Digital (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 4: HDMI2 (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: evince 3.36.0-2 Uname: Linux 5.6.13-050613-lowlatency x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu May 21 17:18:36 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00 InstallationDate: Installed on 2020-01-31 (111 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 SourcePackage: evince UpgradeStatus: Upgraded to focal on 2020-05-18 (2 days ago) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-01-31 (113 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) Tags: focal Uname: Linux 5.6.13-050613-lowlatency x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.2 + Architecture: amd64 + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D5p', '/dev/snd/pcmC0D4p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D7c', '/dev/snd/pcmC0D6c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistributionChannelDescriptor: + # This is the distribution channel descriptor for the OEM CDs + # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor + canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00 + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-01-31 (113 days ago) + InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 002: ID 0bda:5538 Realtek Semiconductor Corp. Integrated_Webcam_HD + Bus 001 Device 003: ID 8087:0aaa Intel Corp. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Dell Inc. Inspiron 5490 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=4b1d1189-110f-4f43-a4ad-eaf0b866e9c4 ro mem_sleep_default=deep quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-33-generic N/A + linux-backports-modules-5.4.0-33-generic N/A + linux-firmware 1.187 + Tags: focal + Uname: Linux 5.4.0-33-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/14/2020 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.7.0 + dmi.board.name: 0NDT7Y + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd04/14/2020:svnDellInc.:pnInspiron5490:pvr:rvnDellInc.:rn0NDT7Y:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: Inspiron + dmi.product.name: Inspiron 5490 + dmi.product.sku: 0955 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1879973/+attachment/5375943/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879973 Title: There is no sound from the built-in speakers and does not see the built-in microphone To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1879973/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
