On 06/08/11 23:46, Bryce Harrington wrote: > In any case, these types of reports post-release are most useful in > aggregate rather than as individual bug reports. If they were filed in > some ultra simple crash database (with no signup required of the user) > we could get most of the value without incurring a lot of extra bug > labor. Bryce
Something like https://crash-stats.mozilla.com/ ? - It doesn't require users to sign up - It collects duplicates together - Reports can be filtered by product / version / date - Provides some interesting statistics (eg, "Top Changers" is pretty useful for spotting issues early, and rate of crashes per user) - Can associate bug reports with crash signatures - The user can check back on reports they submitted (about:crashes in Firefox will show you this) Also, Breakpad (which is the client software) makes it easy to submit crashes from Firefox and Thunderbird - the crash dialog has a checkbox to enable this, a text area to enter relevant information (which is sometimes used to enter various profanities) and a way to provide an e-mail address (kept private on the server). We actually use Breakpad for Firefox and Thunderbird in Ubuntu already, rather than Apport - primarily so upstream have some visibility of crashes from Ubuntu users. Regards Chris -- ubuntu-devel mailing list ubuntu-devel@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel