On Mon, Mar 5, 2012 at 5:41 PM, Jonathan N. Hindi
<[email protected]>wrote:

> Bas I think we should shift our support and documentation requests 3alla
> el forum el matt we el twitter account, Twitter is a good place for giving
> support, People find it more easier to just mention the company to get
> support than sending email.
>

I don't think twitter is a good place for support cause the account is
limited to a single person. It's a real pain to manage more than one
account at a time. Having the support requests on facebook group and page
allows others(even outside the team) to help out.
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