On 20/11/14 09:00, Brian Murray wrote: > I think this is a false assumption, in that the people setting the bug's > importance to critical know the definition of critical and are able to > independently judge the bug's importance. Some Launchpad user reporting > or experiencing the bug report is much more likely to think their bug > report is critical. Subsequently, I think your numbers are quite low and > optimistic.
I will try to stress the above a bit more: users in general will always assume their bug is high/critical (it is, by definition, affecting their work!). We did have it, sort of, on for a while -- and we found that importance would have to be controlled. We used to spend a nice amount of time correcting importance. Samewise with moving to triaged, or fix released, or wontfix. > > Another consideration is that the Ubuntu Bug Control mailing list is > moderated so any emails sent to it will need to be approved by an > administrator. I'd like it if a different system were used. Agreed 100%. Cheers, ..C..
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