Alberto Salvia Novella:
> What do you see when you look at <http://tinyurl.com/qefxjoo>?
C de-Avillez:
I am pretty sure I know the definitions for importance values but,
anyway, thank you for pointing them to me.
What I mean is if you feel that users could tell which the appropriate
importance is by reading <http://tinyurl.com/qefxjoo>.
C de-Avillez:
> Our experience on Ubuntu, and my personal experience when doing
> support work professionally, still shows me that end-users should not
> have access to importance, as implemented in LP.
It could be, but it would be nice testing with an interface whose
descriptions are concise for anyone.
C de-Avillez:
> So, even if we are to allow end-users (the original posters) to email
> BugControl stating a bug is critical -- but*NOT* changing importance
> directly -- I have serious doubts about how effective it will be.
It depends on how much false positives there will be.
Alberto Salvia Novella:
> We can try, perhaps by setting a new ML for that. But
> definitely NOT by having the OP email BugControl.
I think we will be able to decide this better after having some metrics,
as it isn't the same moderating 1 mail a month or 25.
C de-Avillez:
> We can then verify how much overhead it will be.
Better to test first with a personal email, so we can omit setting up
all that infrastructure with the risk of jumping it later on.
C de-Avillez:
> At least for the beginning, I do not expect many emails, but that
> might change as this new channel gets to be known.
We can take metrics till, for example, some weeks after Ubuntu 14.10 has
been released; when users usually report the greatest quantity of bugs.
Regards.
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