-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Phil Bull wrote: > Hi Caroline, > > On Mon, 2007-01-29 at 00:10 +0000, London School of Puppetry wrote: >> Was having a chat with a neighbour the other day....she said that she >> has a local chap who comes from a nearby town to see to her computer >> which is running windows- she pays him £30 per hour. She said she >> wouldn't want to change her system because how would she know how to >> get help for Linux? Well, blow me if I didn't have a major problem >> yesterday- and I didn't know where to start! In the end I drove 50 >> miles to Manchester to my son to clear up the problem- is there a list >> somewhere of Ubuntu experts ....ordinary folk just cannot solve >> problems with w techie down the phone. Caroline > > There are quite a few of ways of getting help [1] [2]. You can talk to > some of the many helpful people on the forums, mailing lists or IRC for > most problems - these ways tend to be the easiest, and won't cost you > anything. Failing that, there is a list of local support providers [3]. > > I'm interested in how you approached the issue of trying to get support > for your problem. Over at the Ubuntu Doc Team, a lot of big changes are > being made to help make the documentation easier to access. Information > about your current experience could be pretty useful, I think. > > Thanks, > > Phil > > [1] - https://help.ubuntu.com/6.10/ubuntu/getting-help/C/index.html > [2] - http://www.ubuntu.com/support/ > [3] - http://tinyurl.com/2r8num > And don't forget launchpad, that's been excellent for getting help in my experience.
Matt -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.3 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD4DBQFFva322eHdgg4mgnERAuWEAJjSGlucjW3Rx0X9c8nUu2vNCjpHAKCWm1wo hgVkYzz33SQ9JPhqbr/nsQ== =eNot -----END PGP SIGNATURE----- -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.kubuntu.org/UKTeam/
