On Thu, Feb 19, 2009 at 3:15 PM, Rowan <rowan.berke...@googlemail.com> wrote: > "lshw -C network" yielded lots of suggestive data: > > * -network UNCLAIMED > description: Ethernet Controller > product: RTL8111/8168B PCI Express
This helps (the product line). The part above 'UNCLAIMED' is a bit weird. A google search for 'RTL8111/8168B Intrepid' reveals the following bug report https://bugs.edge.launchpad.net/ubuntu/+bug/285430 that includes a workaround to make it work. Have a go at it and report back. I did not notice the version of Ubuntu you have, so I assume you have 8.10. Simos > vendor: Realtek > physical ID: 0 > bus info: p...@0000.14.00.0 > version: 02 > width: 64 bits > clock: 33 MHz > capabilities: pm msi pciexpress msix vpd bus_master cap_list > configuration: latency=0 > > > Simos wrote: >> On Thu, Feb 19, 2009 at 2:29 PM, Rowan <rowan.berke...@googlemail.com> wrote: >> >>> That's interesting, Simos, but the Hub has recognised and connected >>> quite normally (via Ethernet) the Windows machine I am using now, since >>> its last hard reset. However, in any case, please tell me where can I >>> find the 'special steps'? To judge by the results from the Terminal that >>> I posted just now, my problem is in the computer. >>> >> >> Since you can connect with another computer successfully, then there >> is no need to perform a firmware update. You can google for 'homehub firmware >> update' if you want to read more about this. If you google for >> 'homehub firmware tftp', >> you can find Linux-specific instructions. >> >> When troubleshooting such issues, it is important to have diagnostic tools. >> I am not sure if this mailing list is suitable to go into that much detail. >> You may want to try ubuntuforums.org, or the #ubuntu IRC channel on >> FreeNode (google for 'freenode ubuntu'). >> If I were in your case, I would run a Terminal command (open Terminal >> from Applications/Accessories): >> >> sudo tcpdump -n -s 1500 -i eth0 >> >> This should show any network traffic that goes through your network >> card. Each line is a packet. >> You should be able to deduce the requests of your computer to obtain >> an IP address, >> and the reply (if any) from the HH with an IP address. >> >> Another issue to mention is which distribution version you have, and >> the type of network card (use 'lspci'). >> You may have an exotic Ethernet card. >> >> It is quite weird you have these issues. When you have a proper >> vanilla installation of Ubuntu, >> you should not get these issues. >> >> Simos >> >> >>> Simos wrote: >>> >>>> On Wed, Feb 18, 2009 at 6:23 PM, Rowan <rowan.berke...@googlemail.com> >>>> wrote: >>>> >>>> >>>>> The engineers at LinuxCertified just drew my attention to this: >>>>> https://help.ubuntu.com/community/NetworkAdmin >>>>> which is the relevant section of the official online Ubuntu manual, of >>>>> which I had until now not been informed, so I guess I will find my >>>>> solutions there. >>>>> >>>>> >>>> The HomeHub (Speedtouch) has this feature that when you reset the >>>> settings (you keep pressed the button on the router for >15 seconds), >>>> the device enters a special state that it tries to find a firmware >>>> update. During this state, the DHCP server on the HH is not working. >>>> In some cases, the HH is locked into this state, and you cannot use it >>>> unless to perform a firmware update. >>>> This looks to me the most plausible reason for your troubles. If the >>>> HH was working properly, any computer should just connect by plugging >>>> the ethernet cable. >>>> If this is your case, then there is a special set of steps to solve the >>>> problem. >>>> >>>> Simos >>>> >> >> > > > -- > ubuntu-uk@lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk > https://wiki.ubuntu.com/UKTeam/ > -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
