On 10/05/13 10:22, Sean Miller wrote:
On 10 May 2013 10:12, Gareth France <gareth.fra...@gmail.com
<mailto:gareth.fra...@gmail.com>> wrote:
I haven't found any reasons for them not to help me. The issue
mostly is with the phone numbers, where many companies use these
non-geographic numbers, creating a barrier between them and some
of their customers. It really does wind me up and this issue could
have been solved in 5 minutes, had I been able to sort it out over
the phone. Instead it took a month.
And what happens if the hard drive is contributing to the issues? How
are they going to fix it if they don't have it?
Sean
Firstly I very much doubt that the drive is the cause of the problem,
but even so if they can't find the source of the problem, or if it comes
right back then I know that I most likely have to change the drive.
They are happy to do things this way, and it's my choice to do so. I'm
aware of the consequences so I'm not sure why anyone is bringing this
up. In this aspect of the service they have been fine.
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