James, We've had the opposite experience. I've found Enta to be fairly useless. I don't know when you set up with them, but several years back when we did, we could only have one interconnect, they wouldn't do fail over L2TP tunnel's for us, or even two as load balanced.
I have to say I got a lot of people giving me horror stories, so I was expecting the worst and ended up pleasantly surprised. We've been running with them for about 6 months, so I can only conclude that they've significantly raised their game. They're happy for us to point the customers at either of our LNS's with a simple RADIUS response (much like BT do). TalkTalkB on the other hand, we have had a great experience with. They have a great relationship with BT OpenReach. We can have a BT OpenReach tail installed to a customer site, and it will be dumped onto our existing Ethernet interconnects with them, no need for separate NNIs. Yeah, TTB was a close second choice for us (we have an interconnect with them for their Ethernet/EFM stuff). We thought about getting an L2TP interconnect to access their nice LLU footprint, however the clincher was that didn't offer the IPSC coverage through the same interconnect (and the interconnect fee only gives you one). 7204VXR/7206VXR with NPE-G1 are a pretty standard LNS and PPPoA terminator. I wouldn't buy one now though as they are EoL unless you can get a two or three for a good price. For just starting up, I'd rather grab an MX5, ASR1001. We did it the old fashioned way because you can get hold of the kit pretty cheap, and like I say DSL is low value for us - didn't want to go crazy with it. We'd have to be pushing big volumes to make the capex of a MX5 or ASR1001 make sense. Charlie -- Charlie Boisseau Fluency Communications Ltd. e. char...@fluency.net.uk<mailto:char...@fluency.net.uk> w. http://fluency.net.uk/ t. 0845 874 7000 This Email and files transmitted with it are confidential and are intended for the sole use of the individual or organisation addressed. If you have received this Email in error please notify the sender immediately and delete it without using, copying, storing, forwarding or disclosing its contents to any other person While Fluency has endeavoured to ensure that any attachments do not contain viruses it will not be liable for any losses incurred by the recipient. Fluency Communications Ltd. Registered in Scotland. Company Number: SC390685. Registered Office Address: 1 Broughton Market, Edinburgh, EH3 6NU On 17 Jan 2013, at 09:54, James Bensley <jwbens...@gmail.com<mailto:jwbens...@gmail.com>> wrote: On 16 January 2013 23:02, Charlie Boisseau <char...@fluency.net.uk<mailto:char...@fluency.net.uk>> wrote: Guys, We ended up going with Enta... I highly recommend Enta. We've had a very good experience with them (well the sales guys are useless, but techies are great). Interesting post Charlie, We've had the opposite experience. I've found Enta to be fairly useless. I don't know when you set up with them, but several years back when we did, we could only have one interconnect, they wouldn't do fail over L2TP tunnel's for us, or even two as load balanced. We found them slow at informing us of issues and keeping us updated. They did/do have a good web portal though. TalkTalkB on the other hand, we have had a great experience with. They have a great relationship with BT OpenReach. We can have a BT OpenReach tail installed to a customer site, and it will be dumped onto our existing Ethernet interconnects with them, no need for separate NNIs. They have APIs and on line portals that give us control down to the DSLAM port. They have a larger FTTC coverage than anyone else (well, that's what the doc's say). Also, they have better communication and support than BT (I feel BT are simply too large, it's too difficult to keep a machine of that size running efficiently, TTB are still only 500~ employees). 7204VXR/7206VXR with NPE-G1 are a pretty standard LNS and PPPoA terminator. I wouldn't buy one now though as they are EoL unless you can get a two or three for a good price. For just starting up, I'd rather grab an MX5, ASR1001. Cheers, James.