Bonsoir Jacque,
All you say is relevant as usual :-)
But I would add (because I discussed some times ago with Mark
Waddingham) that these extended Win logs are not readable by us, poor
humans, but by Runrev only.
So, it's a bit frustrating to make the effort to send something you
absolutely don't understand.
Some header in clear would help... and not feel as we were guinea
pigs only ;-)
The result: a few crash reports are finally sent.
Le 6 août 08 à 19:27, J. Landman Gay a écrit :
Bernard Devlin wrote:
Since using Rev on Vista in the past few months I manage to crash
the IDE
almost every day, sometimes up to 4 times a day. It's hard to say
what it
is that is causing the crash. Sometimes just working with the
debugger
(either GLX2 or the Rev native one), and clicking on a line or
scrolling or
moving the mouse will cause the crash. Are these kinds of crash
reports of
any use?
Problem signature:
Problem Event Name: APPCRASH
Application Name: Revolution.exe
Application Version: 2.9.0.610
Application Timestamp: 47f4e195
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 000620e3
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 7a27
Additional Information 2: 16640c7e27f99d414fc9152a5811d877
Additional Information 3: 7917
Additional Information 4: af727dc1fb4fc0b77ddd4f47eaa24864
Better is to follow these instructions:
***
There is a new preference in the General pane of the Revolution
Preference dialog called 'Crash reporting on Windows XP'. This
determines the type of crash log written out when the engine
encounters a serious error (if it is running on Windows XP). The
setting of 'None' causes no log to be generated, the setting of
'Small' causes an outline crash log to be generated and the setting
of 'Medium' causes a more verbose and larger crash log to be
generated.
Any crash logs generated when this option is not set to 'None' can
be found in the folder:
Documents and Settings/<username>/Application Data/Runtime
Revolution/Revolution <edition type>/Crash Logs
They are named with the version and time and date of launch of the
IDE which eventually crashed.
The setting of this preference only take effect the next time you
startup the IDE.
***
Although it says "XP" I believe the reports also work on Vista. The
location of the log on Vista should be in <user name>/AppData.
Create a bug report in the QCC and paste the log info into it. That
will help the team track down the cause. Please do submit a bug
report, as crashes get top priority. Set the status of your report
as "critical".
--
Jacqueline Landman Gay | [EMAIL PROTECTED]
HyperActive Software | http://www.hyperactivesw.com
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