This error appear as well: guacd[76730]: ERROR: Connection closed. guacd[76730]: INFO: Internal RDP client disconnected guacd[76730]: INFO: User "@c30491ee-9957-46e4-9eb3-4b7778271b04" disconnected (0 users remain) guacd[76730]: INFO: Last user of connection "$18e70f32-9815-4804-a651-330ddbaf4250" disconnected guacd[6]: INFO: Connection "$18e70f32-9815-4804-a651-330ddbaf4250" removed. guacd[76918]: ERROR: User is not responding. guacd[76918]: INFO: User "@00d1360e-2a61-4a4b-a22f-c397ab247c5b" disconnected (0 users remain) guacd[76918]: INFO: Last user of connection "$8b84d2fd-b9c0-48ae-96fd-02a69295c9ef" disconnected guacd[77073]: ERROR: User is not responding. guacd[77073]: INFO: User "@089ef6d6-7c51-43d0-99af-1024b776a9c1" disconnected (0 users remain) guacd[77073]: INFO: Last user of connection "$8eca4cc8-e2e5-4217-ac4c-c9bdfd569502" disconnected guacd[77073]: INFO: Internal RDP client disconnected guacd[6]: INFO: Connection "$8eca4cc8-e2e5-4217-ac4c-c9bdfd569502" removed. guacd[76918]: INFO: Internal RDP client disconnected guacd[6]: INFO: Connection "$8b84d2fd-b9c0-48ae-96fd-02a69295c9ef" removed.
________________________________ De: Jose Moreno Delgado <jose_tel...@msn.com> Enviado: jueves, 23 de septiembre de 2021 12:03 Para: user@guacamole.apache.org <user@guacamole.apache.org> Asunto: RE: RDP disconnects when a second user starts a different RDP session in a network device Hi, Just error appeared right now, this is the log where the error appears: guacd[6]: INFO: Creating new client for protocol "rdp" guacd[6]: INFO: Connection ID is "$9a07f3ca-25c5-48ea-b057-499f6c48cb1c" guacd[77025]: INFO: Security mode: Negotiate (ANY) guacd[77025]: INFO: Resize method: none guacd[77025]: INFO: User "@9cf4b6f7-8255-445f-a23c-d1abe6e33f88" joined connection "$9a07f3ca-25c5-48ea-b057-499f6c48cb1c" (1 users now present) guacd[77025]: INFO: Loading keymap "base" guacd[77025]: INFO: Loading keymap "es-es-qwerty" guacd[77025]: INFO: Connected to RDPDR 1.10 as client 0x9645 guacd[77025]: INFO: RDPDR user logged on guacd[77025]: ERROR: Connection closed. guacd[77025]: INFO: Internal RDP client disconnected guacd[77025]: INFO: User "@9cf4b6f7-8255-445f-a23c-d1abe6e33f88" disconnected (0 users remain) guacd[77025]: INFO: Last user of connection "$9a07f3ca-25c5-48ea-b057-499f6c48cb1c" disconnected guacd[6]: INFO: Connection "$9a07f3ca-25c5-48ea-b057-499f6c48cb1c" removed. guacd[6]: INFO: Creating new client for protocol "rdp" guacd[6]: INFO: Connection ID is "$8eca4cc8-e2e5-4217-ac4c-c9bdfd569502" guacd[77073]: INFO: Security mode: Negotiate (ANY) guacd[77073]: INFO: Resize method: none guacd[77073]: INFO: User "@089ef6d6-7c51-43d0-99af-1024b776a9c1" joined connection "$8eca4cc8-e2e5-4217-ac4c-c9bdfd569502" (1 users now present) guacd[77073]: INFO: Loading keymap "base" guacd[77073]: INFO: Loading keymap "es-es-qwerty" guacd[77073]: INFO: Connected to RDPDR 1.10 as client 0x727a guacd[77073]: INFO: Connected to RDPDR 1.10 as client 0x527a guacd[77073]: INFO: RDPDR user logged on Is there something to check? ________________________________ De: Jose Moreno Delgado <jose_tel...@msn.com> Enviado: jueves, 23 de septiembre de 2021 9:25 Para: user@guacamole.apache.org <user@guacamole.apache.org> Asunto: RE: RDP disconnects when a second user starts a different RDP session in a network device Let us check, because we noticed that we had caching enabled (bitmap, off-screen, glyph), we're connecting mainly to windows server 2003, 2008 and 2012 machines because of the systems embedded and it looks like this is more stable, we will check logs and if problem persists we will share logging information to drill down in the problem. ________________________________ De: Mike Jumper <mike.jum...@glyptodon.com> Enviado: martes, 21 de septiembre de 2021 16:50 Para: user@guacamole.apache.org <user@guacamole.apache.org> Asunto: Re: RDP disconnects when a second user starts a different RDP session in a network device On Tue, Sep 21, 2021 at 4:58 AM Jose Moreno Delgado <jose_tel...@msn.com<mailto:jose_tel...@msn.com>> wrote: Hi, we have a stable Guacamole solution running properly, but we have noticed that when a user is connected to a device through RDP and a second user runs a new RDP session (same or another device) drops and reconnect message appears in the screen of previously connected users. They are able to reconnect properly, but this is disturbing them because they lose their work. We have experienced this behavior using Guacamole 1.2.0 as native in a CentOS 7 machine and when using Guacamole 1.3.0 on docker system running in a Linux Ubuntu 20.0.4, can you tell us if this is a normal behavior? We don't have network problems (we have tested switches and cables/ports) and when using ssh tunnels to connect to same machines in alternate scenario this problem is not present. BR. No, you should not experience any drops whatsoever. The system is specifically designed and intended to provide access to a variety of connections for multiple users concurrently, with no assumptions regarding whether the connections made available to each user are logically different. Is there anything on the network between your users and Guacamole that might be interfering with connections? Do you see any warnings or errors in the logs when you see unexpected behavior? Michael Jumper CEO, Lead Developer Glyptodon Inc<https://glyp.to/>.
