Hello Tek0011,

Perhaps you should read the support page of the Guacamole site.

FROM : https://guacamole.incubator.apache.org/support/#commercial-support
Commercial Support

As some of the main target audiences for Apache Guacamole are enterprises and 
companies that need to provide access to many computers (hence its design as a 
gateway), we consider the availability of commercial support crucial to 
Guacamole's success. If you provide commercial support and would like your 
company to be listed, please send us an email, and we will work with you to do 
so.

Companies providing support for Apache Guacamole are not endorsed by the Apache 
Software Foundation, though some such companies do employ committers of the 
Apache Guacamole project.

        
Arcisphere LLC
Arcisphere is a software engineering firm which started working with Guacamole 
to provide product training. They continue to provide assistance with Guacamole 
installation and general product usage, and love to share the success they have 
had with both commercial and open software products.
        
Glyptodon Inc.
Glyptodon Inc. was founded in 2013 by the original authors of the Guacamole 
project to fill the growing demand for commercial support. Glyptodon believes 
strongly in open source software, and is dedicated to contributing all 
Guacamole changes back to the project and community.

-----Original Message-----
From: tek0011 [mailto:thecptspar...@gmail.com] 
Sent: Thursday, March 16, 2017 3:22 PM
To: user@guacamole.incubator.apache.org
Subject: Lack of support?

Is there a better place to post for support?  The support for this product 
seems nearly non existent.  It's so bad we have considered dropping it 
entirely. Look at the main page of the list and most posts dont have a single 
reply.  The ones that do are usually the original poster that is replying.

What an amazing product, but what terrible terrible service and support.
Going to be hard pressed to keep this thing going without increased care and
support.   

Help these people out!



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