Hi Steve, Kris,

We're relying on Google Compute Engine. VMs are much much quicker to launch.

On the logs side, there's nothing suspicious. Below is the excerpt when it
fails:

Mar 20 08:54:23 guac-gtw-tsq1 guacd[1480]: Creating new client for
protocol "rdp"
Mar 20 08:54:23 guac-gtw-tsq1 guacd[1480]: Connection ID is
"$9cdb7c0c-9af4-4d74-9c08-3d336cfa9617"
Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Security mode: ANY
Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Parameter
"enable-wallpaper" must be either "true" or "false". Using default
value.
Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Resize method: none
Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: User
"@56e3b092-c223-4ea4-ad6c-331ae1abc888" joined connection
"$9cdb7c0c-9af4-4d74-9c08-3d336cfa9617" (1 users now present)
Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Loading keymap "base"
Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Loading keymap "en-us-qwerty"
Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Failed to load guacdr
plugin. Drive redirection and printing will not work. Sound MAY not
work.
Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Failed to load guacsnd
alongside guacdr plugin. Sound will not work. Drive redirection and
printing MAY not work.

Thanks.

2017-03-16 22:53 GMT+01:00 Steve Karam <oraclealchem...@gmail.com>:

> Mehdi,
>
> Which cloud? It sounds like this could be related to the target systems,
> not to Guacamole. For example, Windows systems may need an extra reboot
> when launched from an AMI in EC2 depending on how they were created. Is it
> possible that the target linux systems are becoming unavailable while they
> go through init? If you try to connect via native RDP to these systems at
> the same point as #3 in your steps, does it get disconnected at any point?
>
> In short, if the server hosting the Guacamole client is always available,
> but the targets are temporarily unavailable post-launch, it seems more
> likely it’s the targets initializing.
>
> Steve Karam
>
> On Mar 16, 2017, at 5:49 PM, Mehdi Osman <mehdi.os...@acfellows.com>
> wrote:
>
> Hi Mike,
>
> Any idea on the issue?
>
> Your help is very much appreciated.
> Thanks for your support and keep up the good work.
>
>
> ------------------------------
> *From:* Mehdi Osman <mehdi.os...@acfellows.com>
> *Sent:* Wednesday, March 15, 2017 8:08:03 PM
> *To:* user@guacamole.incubator.apache.org
> *Subject:* Re: RDP - First Connection Issue
>
> Oh! Forgot to mention that we're using the 0.9.11 version.
> Cheers.
>
> 2017-03-15 20:07 GMT+01:00 Mehdi Osman <mehdi.os...@acfellows.com>:
>
>> Hi,
>>
>> We're having a strange issue with Guacamole upon first connection only.
>> Our use case is the following:
>> 1) We create a VM in the cloud (Windows or Linux)
>> 2) As soon as the VM is available, we insert a new "Connection" into the
>> MySQL DB
>> 3) Then, we try to connect
>>
>> What happens (in like 3 times out of 5) is that we get the connection
>> issue popup asking us to "Reconnect". As soon as we hit the button, we
>> connect successfully. Then, once done the first time, we never face the
>> issue again.
>>
>> The only workaround we found, is by adding a delay between steps 2) 3)
>> above. The higher the delay (15s) the less chances we face the issue.
>>
>> It's important to note that we use RDP to connect to Ubuntu (with xRDP)
>> or Windows VMs.
>>
>> Any idea?
>>
>> Thanks for your time.
>>
>
>
>
> --
>
>
> Mehdi Osman
> Managing Partner, AC Fellows
> m. +33 6 61 38 47 65 <+33%206%2061%2038%2047%2065>
> e mehdi.os...@acfellows.com
> <https://fr.linkedin.com/pub/mehdi-osman/4/617/545>
>
>
>


-- 


Mehdi Osman
Managing Partner, AC Fellows
m. +33 6 61 38 47 65
e mehdi.os...@acfellows.com
<https://fr.linkedin.com/pub/mehdi-osman/4/617/545>

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