Hi Steve, Kris, We're relying on Google Compute Engine. VMs are much much quicker to launch.
On the logs side, there's nothing suspicious. Below is the excerpt when it fails: Mar 20 08:54:23 guac-gtw-tsq1 guacd[1480]: Creating new client for protocol "rdp" Mar 20 08:54:23 guac-gtw-tsq1 guacd[1480]: Connection ID is "$9cdb7c0c-9af4-4d74-9c08-3d336cfa9617" Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Security mode: ANY Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Parameter "enable-wallpaper" must be either "true" or "false". Using default value. Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Resize method: none Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: User "@56e3b092-c223-4ea4-ad6c-331ae1abc888" joined connection "$9cdb7c0c-9af4-4d74-9c08-3d336cfa9617" (1 users now present) Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Loading keymap "base" Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Loading keymap "en-us-qwerty" Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Failed to load guacdr plugin. Drive redirection and printing will not work. Sound MAY not work. Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Failed to load guacsnd alongside guacdr plugin. Sound will not work. Drive redirection and printing MAY not work. Thanks. 2017-03-16 22:53 GMT+01:00 Steve Karam <oraclealchem...@gmail.com>: > Mehdi, > > Which cloud? It sounds like this could be related to the target systems, > not to Guacamole. For example, Windows systems may need an extra reboot > when launched from an AMI in EC2 depending on how they were created. Is it > possible that the target linux systems are becoming unavailable while they > go through init? If you try to connect via native RDP to these systems at > the same point as #3 in your steps, does it get disconnected at any point? > > In short, if the server hosting the Guacamole client is always available, > but the targets are temporarily unavailable post-launch, it seems more > likely it’s the targets initializing. > > Steve Karam > > On Mar 16, 2017, at 5:49 PM, Mehdi Osman <mehdi.os...@acfellows.com> > wrote: > > Hi Mike, > > Any idea on the issue? > > Your help is very much appreciated. > Thanks for your support and keep up the good work. > > > ------------------------------ > *From:* Mehdi Osman <mehdi.os...@acfellows.com> > *Sent:* Wednesday, March 15, 2017 8:08:03 PM > *To:* user@guacamole.incubator.apache.org > *Subject:* Re: RDP - First Connection Issue > > Oh! Forgot to mention that we're using the 0.9.11 version. > Cheers. > > 2017-03-15 20:07 GMT+01:00 Mehdi Osman <mehdi.os...@acfellows.com>: > >> Hi, >> >> We're having a strange issue with Guacamole upon first connection only. >> Our use case is the following: >> 1) We create a VM in the cloud (Windows or Linux) >> 2) As soon as the VM is available, we insert a new "Connection" into the >> MySQL DB >> 3) Then, we try to connect >> >> What happens (in like 3 times out of 5) is that we get the connection >> issue popup asking us to "Reconnect". As soon as we hit the button, we >> connect successfully. Then, once done the first time, we never face the >> issue again. >> >> The only workaround we found, is by adding a delay between steps 2) 3) >> above. The higher the delay (15s) the less chances we face the issue. >> >> It's important to note that we use RDP to connect to Ubuntu (with xRDP) >> or Windows VMs. >> >> Any idea? >> >> Thanks for your time. >> > > > > -- > > > Mehdi Osman > Managing Partner, AC Fellows > m. +33 6 61 38 47 65 <+33%206%2061%2038%2047%2065> > e mehdi.os...@acfellows.com > <https://fr.linkedin.com/pub/mehdi-osman/4/617/545> > > > -- Mehdi Osman Managing Partner, AC Fellows m. +33 6 61 38 47 65 e mehdi.os...@acfellows.com <https://fr.linkedin.com/pub/mehdi-osman/4/617/545>