Hey Mike, We spotted the below lines in Catalina.out:
09:48:09.272 [http-nio-8080-exec-12] INFO o.a.g.tunnel.TunnelRequestService - User "ahmed2" connected to connection "4016". 09:48:24.277 [Thread-2399] ERROR o.a.g.w.GuacamoleWebSocketTunnelEndpoint - Connection to guacd terminated abnormally: Connection to guacd timed out. 09:48:24.277 [Thread-2399] INFO o.a.g.tunnel.TunnelRequestService - User "ahmed2" disconnected from connection "4016". Duration: 15005 milliseconds As soon as we hit the "Reconnect" button, it works right away and we never face that issue again, as long as the VM is up & running. We're therefore thinking of removing the delay we added between the time the VM kick starts and connection action, as it's not predictable. Thanks. 2017-03-20 18:24 GMT+01:00 Mike Jumper <mike.jum...@guac-dev.org>: > On Mon, Mar 20, 2017 at 1:57 AM, Mehdi Osman <mehdi.os...@acfellows.com> > wrote: > >> Hi Steve, Kris, >> >> We're relying on Google Compute Engine. VMs are much much quicker to >> launch. >> >> On the logs side, there's nothing suspicious. Below is the excerpt when >> it fails: >> >> Mar 20 08:54:23 guac-gtw-tsq1 guacd[1480]: Creating new client for protocol >> "rdp" >> Mar 20 08:54:23 guac-gtw-tsq1 guacd[1480]: Connection ID is >> "$9cdb7c0c-9af4-4d74-9c08-3d336cfa9617" >> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Security mode: ANY >> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Parameter "enable-wallpaper" >> must be either "true" or "false". Using default value. >> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Resize method: none >> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: User >> "@56e3b092-c223-4ea4-ad6c-331ae1abc888" joined connection >> "$9cdb7c0c-9af4-4d74-9c08-3d336cfa9617" (1 users now present) >> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Loading keymap "base" >> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Loading keymap "en-us-qwerty" >> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Failed to load guacdr plugin. >> Drive redirection and printing will not work. Sound MAY not work. >> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Failed to load guacsnd alongside >> guacdr plugin. Sound will not work. Drive redirection and printing MAY not >> work. >> >> >> > Anything else in the logs when this fails? > > Those warnings at the bottom are not fatal errors; they're simply warnings > that certain functionality is effectively disabled due to > guacamole-server's plugins for FreeRDP not being installed to a location > where FreeRDP could find them. The RDP connection should still otherwise > work fine. If you are ultimately disconnected, there should at least be log > messages noting that the connection has closed, and hopefully messages > prior to that indicating what error occurred (if any). > > - Mike > > -- Mehdi Osman Managing Partner, AC Fellows m. +33 6 61 38 47 65 e mehdi.os...@acfellows.com <https://fr.linkedin.com/pub/mehdi-osman/4/617/545>
