Hi,

we are currently installing OFBiz for a telecom service provider.
please see my answers below.

On Fri, 2008-05-23 at 10:52 -0700, skhalil wrote:
> Hello to the community,
> 
> First of all, I am new to the world of ofbiz. But from what I have seen it's
> very promising. I am currently preparing a pilot for telecom-specific needs
> and I have some questions :
> 
> In Telecom world, there is the notion of "parc" i.e installed products &
> services. It allows the customer to modify its installed services without
> reordering from the commercial catalog. There is the commercial parc (DSL
> subscriptions, Mobile subscriptions...) and there is the technical parc i.e.
> : telecom platforms, devices and infrastructures that are used by the
> commercial parc to deliver the service.

> 1- Is the idea of "installed products" is present in ofbiz? and if no, can
> you give me how can I add it (as an application? as a service? data to
> duplicate?...)

we use the subscription entity for this.

> 2- I want to put in my catalog a "service" to sell like Mobile phone
> subscription in a "pay monthly" or "pay as you go" fashion, so what type of
> product should I create and what are the attributes to use. For example : if
> you buy mobile "x" with 6/12/24 months subscription you pay just "y" for
> this mobile, but you can also buy it alone, in this case you should pay "z".

you can use the configurable product of which the subscription is one
part of the product.

> 
> 3- To support the subscription, there must be a "service activation" module,
> that tells : "hey, this customer has bought a 12 months subscription so give
> him the "technical" permission to use his phone and send him reccuring
> bill"s. I know that's a bit out of the scope of ofbiz, but, is this possible
> with ofbiz and if no, what is the best approach to implement this module
> using the ofbiz framework?

at the moment the recurring order of the shopping list is used for this.
However we plan to implement a recurring subscription with related
service.

> 
> 4- More generally, is there out there a successeful ofbiz omplementation in
> the telecom area, and if anyone of you have tried to make a pilot, or have
> been involved in a telecom-specific implementation using ofbiz.
> 

we are planning to have this customer operational in the august
timeframe.

> 
> Many thanks by advance for any of your answers/comments.
> 
> khalil
> 
> 
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