Re: new fied in CustomerRequestType?

[Jacopo Cappellato]

On Jul 14, 2008, at 9:53 PM, Hans Bakker wrote:

add records to the CustRequestRole....

Yes sure....but depending on the type of request I need to automatically

Yes, and you could use a SECA for this.

at creation time i can add the appropriate roles however when i want to

change the allocation i have to go to all the places the request gets
created.....

Sorry but I don't understand this sentence :-(

Jacopo

so isn't is better to add a partyId to the customeRequestType entity?

On Mon, 2008-07-14 at 07:58 +0200, Jacopo Cappellato wrote:

Hi Hans,

why don't you use the CustRequestRole entity and (if needed) define a
special role for this?

Jacopo

On Jul 14, 2008, at 5:14 AM, Hans Bakker wrote:

I have a customer who wants to allocate an incoming customer request
to
an employee group, to be processed.

Therefore i was thinking about to add a partyId field to the
CustomerRequestType entity. This partyId can be a group which can
relate
to employees over the partyRelationship entity.

anybody any objections or a better suggestion?

Regards,
Hans

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