I have asked my tutor whose computer had this issue if she can try to do it again. Then I can direct you to the room so you can examine the file created. I'll keep you posted. Thanks. Dan
On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik <solomax...@gmail.com> wrote: > It is sad :( > I need something to investigate .... > > On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher < > aplusad...@aplustutoring.com> wrote: > >> I actually tried that but it didn't work from my PC (the file didn't load >> back into the whiteboard). Unfortunately the file no longer exists since I >> deleted it. :( >> >> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik <solomax...@gmail.com> >> wrote: >> >>> Hello Daniel, >>> >>> Maybe you have access to this saved WB? >>> Can you check if this exact file can be uploaded using your machine? >>> If not the problem might be OS independent ... >>> >>> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher < >>> aplusad...@aplustutoring.com> wrote: >>> >>>> Yes, the issue was with this person saving the whiteboard to her file >>>> directory using the *toolbar disk icon*. This created a file but the >>>> file won't load back into a whiteboard. Unfortunately I don't normally have >>>> access to a Mac either. If anyone else does can you check this issue? >>>> >>>> Thanks. Dan >>>> >>>> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro <zurca...@gmail.com> wrote: >>>> >>>>> Ok, in the way: >>>>> >>>>> WB -> Tools -> Save as, >>>>> >>>>> ...works perfect png, jpg and pdf (Yosemite 10.10.x >>>>> with my own OM 4.0.4 server), reloading to whiteboard. >>>>> >>>>> >>>>> ........................ >>>>> >>>>> >>>>> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió: >>>>> > Actually WB contents can be saved multiple ways: >>>>> > >>>>> > 1) Actions->Download as PDF -> will export all WB pages with all >>>>> > contents as images and create PDF out of it >>>>> > 2) Actions->Download as PNG/JPG -> will export content of current >>>>> > slide of current WB and export it as image >>>>> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save current >>>>> > WB as JSON and put it to "Room files", this saved WB can then be >>>>> > imported >>>>> > >>>>> > Black background for PNG is most probably caused by issue with >>>>> > transparency .... >>>>> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro <zurca...@gmail.com> wrote: >>>>> > > >>>>> > > Maxim, you mean that is possible to save to "Disk" >>>>> > > wb tool? >>>>> > > >>>>> > > Could you please tell me how? >>>>> > > >>>>> > > >>>>> > > ............................. >>>>> > > >>>>> > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió: >>>>> > > > to save WB in internal loadable >>>>> > > > format (using "Disk" wb tool) >>>>> > >>>>> > >>>>> > >>>>> >>>> >>>> >>>> >>>> -- >>>> Daniel Ascher, M.Ed. >>>> President >>>> A+ Test Prep and Tutoring >>>> "Creating Bright Futures" >>>> >>>> 505 York Road, Suite 6 >>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>> Jenkintown, PA 19046 >>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>> Office: >>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>> 215 >>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>> .886.9188 >>>> Direct: 267.242.9640 >>>> Click here to schedule a phone call with me. >>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=https%3A%2F%2Fapp.hubspot.com%2Fmeetings%2Faplusadmin%2Fphone-call&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa> >>>> Sign Up for A+ News and Test Prep Tips! >>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=https%3A%2F%2Fwww.aplustutoring.com%2Feducational-blog-articles-subscription&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa> >>>> >>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=http%3A%2F%2Faplustutoring.com%2F&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa> >>>> >>> >>> >>> -- >>> WBR >>> Maxim aka solomax >>> >> >> >> >> -- >> Daniel Ascher, M.Ed. >> President >> A+ Test Prep and Tutoring >> "Creating Bright Futures" >> >> 505 York Road, Suite 6 >> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >> Jenkintown, PA 19046 >> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >> Office: >> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >> 215 >> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >> .886.9188 >> Direct: 267.242.9640 >> Click here to schedule a phone call with me. >> <https://app.hubspot.com/meetings/aplusadmin/phone-call> >> Sign Up for A+ News and Test Prep Tips! >> <https://www.aplustutoring.com/educational-blog-articles-subscription> >> <http://aplustutoring.com> >> > > > -- > WBR > Maxim aka solomax > -- Daniel Ascher, M.Ed. President A+ Test Prep and Tutoring "Creating Bright Futures" 505 York Road, Suite 6 Jenkintown, PA 19046 Office: 215.886.9188 Direct: 267.242.9640 Click here to schedule a phone call with me. <https://app.hubspot.com/meetings/aplusadmin/phone-call> Sign Up for A+ News and Test Prep Tips! <https://www.aplustutoring.com/educational-blog-articles-subscription> <http://aplustutoring.com>