Hello Daniel,
I see 2 possibilities here
1) https://markmail.org/message/x7szj63in4m3xzsb
2) https://markmail.org/message/ee5u4p7zom5fow5v
1) is fixed, but not merged to your version, 2) need to be addressed
Will try to do it this week
Please ping me if I'll be too silent
On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher <aplusad...@aplustutoring.com>
wrote:
> A similar error was just reported by another tutor, also using a Mac. In
> this case she can't load files from the group files directory into any of
> the whiteboards. She is getting the same error as the other tutor. From my
> tutor: *"I know we're supposed to be able to drag and drop them from the
> Group Files menu, but when I grab the file and drag it, it shows a little
> plus and then it says javascript; - something like that. It won't actually
> load though."*
>
> I asked her if she can provide a screenshot. I'll let you know. Anyone
> else have a Mac they can test this with?
>
> Thanks. Dan
>
> On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik <solomax...@gmail.com>
> wrote:
>
>> Great, thanks!
>>
>> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> I have asked my tutor whose computer had this issue if she can try to do
>>> it again. Then I can direct you to the room so you can examine the file
>>> created. I'll keep you posted. Thanks. Dan
>>>
>>> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik <solomax...@gmail.com>
>>> wrote:
>>>
>>>> It is sad :(
>>>> I need something to investigate ....
>>>>
>>>> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
>>>> aplusad...@aplustutoring.com> wrote:
>>>>
>>>>> I actually tried that but it didn't work from my PC (the file didn't
>>>>> load back into the whiteboard). Unfortunately the file no longer exists
>>>>> since I deleted it. :(
>>>>>
>>>>> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik <
>>>>> solomax...@gmail.com> wrote:
>>>>>
>>>>>> Hello Daniel,
>>>>>>
>>>>>> Maybe you have access to this saved WB?
>>>>>> Can you check if this exact file can be uploaded using your machine?
>>>>>> If not the problem might be OS independent ...
>>>>>>
>>>>>> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
>>>>>> aplusad...@aplustutoring.com> wrote:
>>>>>>
>>>>>>> Yes, the issue was with this person saving the whiteboard to her
>>>>>>> file directory using the *toolbar disk icon*. This created a file
>>>>>>> but the file won't load back into a whiteboard. Unfortunately I don't
>>>>>>> normally have access to a Mac either. If anyone else does can you check
>>>>>>> this issue?
>>>>>>>
>>>>>>> Thanks. Dan
>>>>>>>
>>>>>>> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro <zurca...@gmail.com> wrote:
>>>>>>>
>>>>>>>> Ok, in the way:
>>>>>>>>
>>>>>>>> WB -> Tools -> Save as,
>>>>>>>>
>>>>>>>> ...works perfect png, jpg and pdf (Yosemite 10.10.x
>>>>>>>> with my own OM 4.0.4 server), reloading to whiteboard.
>>>>>>>>
>>>>>>>>
>>>>>>>> ........................
>>>>>>>>
>>>>>>>>
>>>>>>>> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
>>>>>>>> > Actually WB contents can be saved multiple ways:
>>>>>>>> >
>>>>>>>> > 1) Actions->Download as PDF -> will export all WB pages with all
>>>>>>>> > contents as images and create PDF out of it
>>>>>>>> > 2) Actions->Download as PNG/JPG -> will export content of current
>>>>>>>> > slide of current WB and export it as image
>>>>>>>> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save
>>>>>>>> current
>>>>>>>> > WB as JSON and put it to "Room files", this saved WB can then be
>>>>>>>> > imported
>>>>>>>> >
>>>>>>>> > Black background for PNG is most probably caused by issue with
>>>>>>>> > transparency ....
>>>>>>>> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro <zurca...@gmail.com>
>>>>>>>> wrote:
>>>>>>>> > >
>>>>>>>> > > Maxim, you mean that is possible to save to "Disk"
>>>>>>>> > > wb tool?
>>>>>>>> > >
>>>>>>>> > > Could you please tell me how?
>>>>>>>> > >
>>>>>>>> > >
>>>>>>>> > > .............................
>>>>>>>> > >
>>>>>>>> > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
>>>>>>>> > > > to save WB in internal loadable
>>>>>>>> > > > format (using "Disk" wb tool)
>>>>>>>> >
>>>>>>>> >
>>>>>>>> >
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Daniel Ascher, M.Ed.
>>>>>>> President
>>>>>>> A+ Test Prep and Tutoring
>>>>>>> "Creating Bright Futures"
>>>>>>>
>>>>>>> 505 York Road, Suite 6
>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>>>>> Jenkintown, PA 19046
>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>>>>> Office:
>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>>>>> 215
>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>>>>> .886.9188
>>>>>>> Direct: 267.242.9640
>>>>>>> Click here to schedule a phone call with me.
>>>>>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=https%3A%2F%2Fapp.hubspot.com%2Fmeetings%2Faplusadmin%2Fphone-call&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa>
>>>>>>> Sign Up for A+ News and Test Prep Tips!
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>>>>>>>
>>>>>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=http%3A%2F%2Faplustutoring.com%2F&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> WBR
>>>>>> Maxim aka solomax
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Daniel Ascher, M.Ed.
>>>>> President
>>>>> A+ Test Prep and Tutoring
>>>>> "Creating Bright Futures"
>>>>>
>>>>> 505 York Road, Suite 6
>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>>> Jenkintown, PA 19046
>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>>> Office:
>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>>> 215
>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>>> .886.9188
>>>>> Direct: 267.242.9640
>>>>> Click here to schedule a phone call with me.
>>>>> <https://app.hubspot.com/meetings/aplusadmin/phone-call>
>>>>> Sign Up for A+ News and Test Prep Tips!
>>>>> <https://www.aplustutoring.com/educational-blog-articles-subscription>
>>>>> <http://aplustutoring.com>
>>>>>
>>>>
>>>>
>>>> --
>>>> WBR
>>>> Maxim aka solomax
>>>>
>>>
>>>
>>>
>>> --
>>> Daniel Ascher, M.Ed.
>>> President
>>> A+ Test Prep and Tutoring
>>> "Creating Bright Futures"
>>>
>>> 505 York Road, Suite 6
>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>> Jenkintown, PA 19046
>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>> Office:
>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>> 215
>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>> .886.9188
>>> Direct: 267.242.9640
>>> Click here to schedule a phone call with me.
>>> <https://app.hubspot.com/meetings/aplusadmin/phone-call>
>>> Sign Up for A+ News and Test Prep Tips!
>>> <https://www.aplustutoring.com/educational-blog-articles-subscription>
>>> <http://aplustutoring.com>
>>>
>>
>>
>> --
>> WBR
>> Maxim aka solomax
>>
>
>
>
> --
> Daniel Ascher, M.Ed.
> President
> A+ Test Prep and Tutoring
> "Creating Bright Futures"
>
> 505 York Road, Suite 6
> Jenkintown, PA 19046
> Office: 215.886.9188
> Direct: 267.242.9640
> Click here to schedule a phone call with me.
> <https://app.hubspot.com/meetings/aplusadmin/phone-call>
> Sign Up for A+ News and Test Prep Tips!
> <https://www.aplustutoring.com/educational-blog-articles-subscription>
> <http://aplustutoring.com>
>
--
WBR
Maxim aka solomax
