A similar error was just reported by another tutor, also using a Mac. In
this case she can't load files from the group files directory into any of
the whiteboards. She is getting the same error as the other tutor. From my
tutor: *"I know we're supposed to be able to drag and drop them from the
Group Files menu, but when I grab the file and drag it, it shows a little
plus and then it says javascript; - something like that. It won't actually
load though."*
I asked her if she can provide a screenshot. I'll let you know. Anyone else
have a Mac they can test this with?
Thanks. Dan
On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik <solomax...@gmail.com>
wrote:
> Great, thanks!
>
> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> I have asked my tutor whose computer had this issue if she can try to do
>> it again. Then I can direct you to the room so you can examine the file
>> created. I'll keep you posted. Thanks. Dan
>>
>> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik <solomax...@gmail.com>
>> wrote:
>>
>>> It is sad :(
>>> I need something to investigate ....
>>>
>>> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
>>>> I actually tried that but it didn't work from my PC (the file didn't
>>>> load back into the whiteboard). Unfortunately the file no longer exists
>>>> since I deleted it. :(
>>>>
>>>> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik <solomax...@gmail.com
>>>> > wrote:
>>>>
>>>>> Hello Daniel,
>>>>>
>>>>> Maybe you have access to this saved WB?
>>>>> Can you check if this exact file can be uploaded using your machine?
>>>>> If not the problem might be OS independent ...
>>>>>
>>>>> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
>>>>> aplusad...@aplustutoring.com> wrote:
>>>>>
>>>>>> Yes, the issue was with this person saving the whiteboard to her file
>>>>>> directory using the *toolbar disk icon*. This created a file but the
>>>>>> file won't load back into a whiteboard. Unfortunately I don't normally
>>>>>> have
>>>>>> access to a Mac either. If anyone else does can you check this issue?
>>>>>>
>>>>>> Thanks. Dan
>>>>>>
>>>>>> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro <zurca...@gmail.com> wrote:
>>>>>>
>>>>>>> Ok, in the way:
>>>>>>>
>>>>>>> WB -> Tools -> Save as,
>>>>>>>
>>>>>>> ...works perfect png, jpg and pdf (Yosemite 10.10.x
>>>>>>> with my own OM 4.0.4 server), reloading to whiteboard.
>>>>>>>
>>>>>>>
>>>>>>> ........................
>>>>>>>
>>>>>>>
>>>>>>> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
>>>>>>> > Actually WB contents can be saved multiple ways:
>>>>>>> >
>>>>>>> > 1) Actions->Download as PDF -> will export all WB pages with all
>>>>>>> > contents as images and create PDF out of it
>>>>>>> > 2) Actions->Download as PNG/JPG -> will export content of current
>>>>>>> > slide of current WB and export it as image
>>>>>>> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save
>>>>>>> current
>>>>>>> > WB as JSON and put it to "Room files", this saved WB can then be
>>>>>>> > imported
>>>>>>> >
>>>>>>> > Black background for PNG is most probably caused by issue with
>>>>>>> > transparency ....
>>>>>>> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro <zurca...@gmail.com> wrote:
>>>>>>> > >
>>>>>>> > > Maxim, you mean that is possible to save to "Disk"
>>>>>>> > > wb tool?
>>>>>>> > >
>>>>>>> > > Could you please tell me how?
>>>>>>> > >
>>>>>>> > >
>>>>>>> > > .............................
>>>>>>> > >
>>>>>>> > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
>>>>>>> > > > to save WB in internal loadable
>>>>>>> > > > format (using "Disk" wb tool)
>>>>>>> >
>>>>>>> >
>>>>>>> >
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Daniel Ascher, M.Ed.
>>>>>> President
>>>>>> A+ Test Prep and Tutoring
>>>>>> "Creating Bright Futures"
>>>>>>
>>>>>> 505 York Road, Suite 6
>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>>>> Jenkintown, PA 19046
>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>>>> Office:
>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>>>> 215
>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>>>> .886.9188
>>>>>> Direct: 267.242.9640
>>>>>> Click here to schedule a phone call with me.
>>>>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=https%3A%2F%2Fapp.hubspot.com%2Fmeetings%2Faplusadmin%2Fphone-call&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa>
>>>>>> Sign Up for A+ News and Test Prep Tips!
>>>>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=https%3A%2F%2Fwww.aplustutoring.com%2Feducational-blog-articles-subscription&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa>
>>>>>>
>>>>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=http%3A%2F%2Faplustutoring.com%2F&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> WBR
>>>>> Maxim aka solomax
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Daniel Ascher, M.Ed.
>>>> President
>>>> A+ Test Prep and Tutoring
>>>> "Creating Bright Futures"
>>>>
>>>> 505 York Road, Suite 6
>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>> Jenkintown, PA 19046
>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>> Office:
>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>> 215
>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>>>> .886.9188
>>>> Direct: 267.242.9640
>>>> Click here to schedule a phone call with me.
>>>> <https://app.hubspot.com/meetings/aplusadmin/phone-call>
>>>> Sign Up for A+ News and Test Prep Tips!
>>>> <https://www.aplustutoring.com/educational-blog-articles-subscription>
>>>> <http://aplustutoring.com>
>>>>
>>>
>>>
>>> --
>>> WBR
>>> Maxim aka solomax
>>>
>>
>>
>>
>> --
>> Daniel Ascher, M.Ed.
>> President
>> A+ Test Prep and Tutoring
>> "Creating Bright Futures"
>>
>> 505 York Road, Suite 6
>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>> Jenkintown, PA 19046
>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>> Office:
>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>> 215
>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g>
>> .886.9188
>> Direct: 267.242.9640
>> Click here to schedule a phone call with me.
>> <https://app.hubspot.com/meetings/aplusadmin/phone-call>
>> Sign Up for A+ News and Test Prep Tips!
>> <https://www.aplustutoring.com/educational-blog-articles-subscription>
>> <http://aplustutoring.com>
>>
>
>
> --
> WBR
> Maxim aka solomax
>
--
Daniel Ascher, M.Ed.
President
A+ Test Prep and Tutoring
"Creating Bright Futures"
505 York Road, Suite 6
Jenkintown, PA 19046
Office: 215.886.9188
Direct: 267.242.9640
Click here to schedule a phone call with me.
<https://app.hubspot.com/meetings/aplusadmin/phone-call>
Sign Up for A+ News and Test Prep Tips!
<https://www.aplustutoring.com/educational-blog-articles-subscription>
<http://aplustutoring.com>
