Hello Maxim,

thanks for your response.

I used the manual: Installation of Apache OpenMeetings 5.0.1 on Ubuntu 20.04 
lts. Step by step.
in my last mail there was a typo, actually it’s /opt/501, not /opt/504.
I downloaded: sudo wget 
https://downloads.apache.org/openmeetings/5.0.1/bin/apache-openmeetings-5.0.1.tar.gz
Is that the problem? Do I have to use a newer version of OM?

As KMS I use Docker, just like in the manual.
I am testing on Firefox ESR 68 (latest update) and Windows 10 Enterprise 1909.

Yes, there are some logs, which ones would be the most helpful to analyze? 
Openmeetings.<date>.log?

/opt/open501/logs
catalina.2020-10-07.log              openmeetings.log
catalina.2020-10-08.log              root.2020-10-07.0.log
catalina.out                         root.2020-10-07.1.log
host-manager.2020-10-07.log          root.2020-10-07.2.log
host-manager.2020-10-08.log          root.2020-10-07.3.log
localhost.2020-10-07.log             root.2020-10-07.4.log
localhost.2020-10-08.log             root.2020-10-07.5.log
localhost_access_log.2020-10-07.txt  root.2020-10-07.6.log
localhost_access_log.2020-10-08.txt  root.2020-10-07.7.log
logs                                 root.2020-10-07.8.log
manager.2020-10-07.log               root.2020-10-07.9.log
manager.2020-10-08.log               root.log
openmeetings.2020-10-07.0.log

Best regards,
Alex


Von: Maxim Solodovnik <solomax...@gmail.com>
Gesendet: Donnerstag, 8. Oktober 2020 17:22
An: Openmeetings user-list <user@openmeetings.apache.org>
Betreff: Re: Media server connection for user test is disconnected, will try to 
re-connect

Hello Alex,

this is definitely not SSL certificate

What exact OM version are you using (the path is /opt/open504 so I guess it is 
5.0.0-M4 ?)
What KMS version are you using

What browser/OS are you using for testing?

Any errors in server logs (logs/openmeetings.log and/or KMS logs)


On Thu, 8 Oct 2020 at 21:33, Ninnig, Alexander 
<alexander.nin...@rechnungshof.rlp.de<mailto:alexander.nin...@rechnungshof.rlp.de>>
 wrote:
Hello,

I'm sure this has been answered before, but I couldn't make it work yet. I just 
set up a new OpenMeetings-Server (Ubuntu Server 20.04 LTS, OM 5), using the 
official manual.

After entering a room, Webcam/Micro work fine for about 1 minute, then there is 
no picture/no sound ("Media server connection for user test is disconnected, 
will try to re-connect"). After that, I can turn off/turn on webcam/micro, 
using the OpenMeetings-buttons, but again it will work for only about one 
minute.

My first mistake was, not to setup Coturn, because I somehow thought, I 
wouldn't need the second manual. So I installed Coturn, using the second 
manual, and I thought, that was it, because after entering a room, I saw: 
"Connection to Media server has been established", which I don't remember 
seeing before. But still: no webcam/mic after about 1 minute. Same error.

My scenario:
It's an intern OpenMeetings-Server, so I don't have to go through any firewall. 
We have about 200 users, who don't use OM all at once, so we don't need any 
high-perfomance-tweaks. As certificate, I use a real domain-certificate from an 
intern Microsoft domain-CA. I didn't follow the manual here, but just changed 
the /opt/open504/conf/server.xml, changing the lines [that's the way, someone 
suggested it here in the mailinglist, as I was testing OM5 a few months ago]:

    <Connector port="5443" protocol="org.apache.coyote.http11.Http11NioProtocol"
               maxThreads="150" SSLEnabled="true">
        <SSLHostConfig>
            <Certificate certificateKeystoreFile="conf/localhost.jks"
                         certificateKeystorePassword="openmeetings"
                         certificateKeystoreType="JKS"
                         certificateVerification="false"
                         sslProtocol="TLS"
                         type="RSA" />
        </SSLHostConfig>
    </Connector>

into

    <Connector port="5443"
    SSLEnabled="true">
        <SSLHostConfig>
            <Certificate certificateFile="/etc/myfirm/myserver.pem"
                         certificateKeyFile="/etc/myfirm/key.pem"
                         certificateChainFile="/etc/myfirm/chain.pem"
                              sslProtocol="TLS"/>
        </SSLHostConfig>
    </Connector>

EXCEPT for that, I think I followed the manuals thoroughly. I got LDAP working, 
HTTPS seems fine. I just can't get a stable webcam/mic.

If you think, my certificate-deployment could be the problem, I would change 
that (following the new manual). If not, can you give me some advice on where 
to look? I can post logs, if needed.

Best regards,
Alex


--
Best regards,
Maxim

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