The logs need to be checked are 1) openmeetings.log (openmeetings.<date>.log if <date> != today) 2) KMS logs (should be available if docker was started in "interactive" mode, or you can mount docker's /var/log to some local folder) 3) TURN logs
Am I right thinking you get "Connection to Media server has been established" and then "Media server connection for user test is disconnected, will try to re-connect" ? >> But still: no webcam/mic after about 1 minute. Same error. On Fri, 9 Oct 2020 at 20:02, Ninnig, Alexander < alexander.nin...@rechnungshof.rlp.de> wrote: > Hello Maxim, > > > > thanks for your response. > > > > I used the manual: Installation of Apache OpenMeetings 5.0.1 on Ubuntu > 20.04 lts. Step by step. > > in my last mail there was a typo, actually it’s /opt/501, not /opt/504. > > I downloaded: sudo wget > https://downloads.apache.org/openmeetings/5.0.1/bin/apache-openmeetings-5.0.1.tar.gz > > Is that the problem? Do I have to use a newer version of OM? > > > > As KMS I use Docker, just like in the manual. > > I am testing on Firefox ESR 68 (latest update) and Windows 10 Enterprise > 1909. > > > > Yes, there are some logs, which ones would be the most helpful to analyze? > Openmeetings.<date>.log? > > > > /opt/open501/logs > > catalina.2020-10-07.log openmeetings.log > > catalina.2020-10-08.log root.2020-10-07.0.log > > catalina.out root.2020-10-07.1.log > > host-manager.2020-10-07.log root.2020-10-07.2.log > > host-manager.2020-10-08.log root.2020-10-07.3.log > > localhost.2020-10-07.log root.2020-10-07.4.log > > localhost.2020-10-08.log root.2020-10-07.5.log > > localhost_access_log.2020-10-07.txt root.2020-10-07.6.log > > localhost_access_log.2020-10-08.txt root.2020-10-07.7.log > > logs root.2020-10-07.8.log > > manager.2020-10-07.log root.2020-10-07.9.log > > manager.2020-10-08.log root.log > > openmeetings.2020-10-07.0.log > > > > Best regards, > > Alex > > > > > > *Von:* Maxim Solodovnik <solomax...@gmail.com> > *Gesendet:* Donnerstag, 8. Oktober 2020 17:22 > *An:* Openmeetings user-list <user@openmeetings.apache.org> > *Betreff:* Re: Media server connection for user test is disconnected, > will try to re-connect > > > > Hello Alex, > > > > this is definitely not SSL certificate > > > > What exact OM version are you using (the path is /opt/open504 so I guess > it is 5.0.0-M4 ?) > > What KMS version are you using > > > > What browser/OS are you using for testing? > > > > Any errors in server logs (logs/openmeetings.log and/or KMS logs) > > > > > > On Thu, 8 Oct 2020 at 21:33, Ninnig, Alexander < > alexander.nin...@rechnungshof.rlp.de> wrote: > > Hello, > > I'm sure this has been answered before, but I couldn't make it work yet. I > just set up a new OpenMeetings-Server (Ubuntu Server 20.04 LTS, OM 5), > using the official manual. > > After entering a room, Webcam/Micro work fine for about 1 minute, then > there is no picture/no sound ("Media server connection for user test is > disconnected, will try to re-connect"). After that, I can turn off/turn on > webcam/micro, using the OpenMeetings-buttons, but again it will work for > only about one minute. > > My first mistake was, not to setup Coturn, because I somehow thought, I > wouldn't need the second manual. So I installed Coturn, using the second > manual, and I thought, that was it, because after entering a room, I saw: > "Connection to Media server has been established", which I don't remember > seeing before. But still: no webcam/mic after about 1 minute. Same error. > > My scenario: > It's an intern OpenMeetings-Server, so I don't have to go through any > firewall. We have about 200 users, who don't use OM all at once, so we > don't need any high-perfomance-tweaks. As certificate, I use a real > domain-certificate from an intern Microsoft domain-CA. I didn't follow the > manual here, but just changed the /opt/open504/conf/server.xml, changing > the lines [that's the way, someone suggested it here in the mailinglist, as > I was testing OM5 a few months ago]: > > <Connector port="5443" > protocol="org.apache.coyote.http11.Http11NioProtocol" > maxThreads="150" SSLEnabled="true"> > <SSLHostConfig> > <Certificate certificateKeystoreFile="conf/localhost.jks" > certificateKeystorePassword="openmeetings" > certificateKeystoreType="JKS" > certificateVerification="false" > sslProtocol="TLS" > type="RSA" /> > </SSLHostConfig> > </Connector> > > into > > <Connector port="5443" > SSLEnabled="true"> > <SSLHostConfig> > <Certificate certificateFile="/etc/myfirm/myserver.pem" > certificateKeyFile="/etc/myfirm/key.pem" > certificateChainFile="/etc/myfirm/chain.pem" > sslProtocol="TLS"/> > </SSLHostConfig> > </Connector> > > EXCEPT for that, I think I followed the manuals thoroughly. I got LDAP > working, HTTPS seems fine. I just can't get a stable webcam/mic. > > If you think, my certificate-deployment could be the problem, I would > change that (following the new manual). If not, can you give me some advice > on where to look? I can post logs, if needed. > > Best regards, > Alex > > > > > -- > > Best regards, > Maxim > -- Best regards, Maxim
