Just to be careful... rather than just using “sudo reboot”, make sure to 
shutdown all OM related activities in advanced... especially Maria Database 
(make a backup in advance) as it can sometimes corrupt the database. I’ve been 
there and it is not a nice experience.

Sent from my iPhone

> On Dec 27, 2020, at 10:58 AM, Ali Alhaidary <ali.alhaid...@the5stars.org> 
> wrote:
> 
> since you said you are not very much into computers, it would be difficult 
> for you to trace the issue, so rebooting the server can cut the story short
> 
> sudo reboot
> 
> and after the server boots start om and wait for 50 sec and see what is 
> written in the log
> 
> Ali
> 
>> On 12/27/20 7:52 PM, GuruCoool Learnings wrote:
>> OS is ubuntu 18.04 LTS. 
>> Restarting the server and restarting the OM are different? I thought they 
>> are same and generally I do it by the command 
>> >> sudo /etc/init.d/tomcat4 restart
>> 
>> Regards
>> Jitendra
>> 
>>> On Sun, 27 Dec 2020 at 18:59, Ali Alhaidary <ali.alhaid...@the5stars.org> 
>>> wrote:
>>> And restart the server, then start OM, openmeetings.log should have 
>>> something ....
>>> 
>>> Ali
>>> 
>>>> On 12/27/20 4:27 PM, Ali Alhaidary wrote:
>>>> What is your OS? check owner of files please
>>>> 
>>>> Ali
>>>> 
>>>>> On 12/27/20 4:02 PM, GuruCoool Learnings wrote:
>>>>> These are the files in /opt/open510/logs directory-
>>>>> 
>>>>> catalina.2020-12-11.log  host-manager.2020-12-11.log  
>>>>> localhost.2020-12-19.log                    
>>>>> localhost_access_log.2020-12-21.txt  manager.2020-12-26.log
>>>>> catalina.2020-12-12.log  host-manager.2020-12-12.log  
>>>>> localhost.2020-12-25.log                    
>>>>> localhost_access_log.2020-12-22.txt  manager.2020-12-27.log
>>>>> catalina.2020-12-15.log  host-manager.2020-12-15.log  
>>>>> localhost.2020-12-26.log                
>>>>> localhost_access_log.2020-12-23.txt  openmeetings.2020-12-11.0.log
>>>>> catalina.2020-12-16.log  host-manager.2020-12-17.log  
>>>>> localhost.2020-12-27.log                     
>>>>> localhost_access_log.2020-12-24.txt  openmeetings.log
>>>>> catalina.2020-12-17.log  host-manager.2020-12-18.log  
>>>>> localhost_access_log.2020-12-11.txt  localhost_access_log.2020-12-25.txt  
>>>>> sessions.2020-12-20.0.log
>>>>> catalina.2020-12-18.log  host-manager.2020-12-19.log  
>>>>> localhost_access_log.2020-12-12.txt  localhost_access_log.2020-12-26.txt  
>>>>> sessions.2020-12-21.0.log
>>>>> catalina.2020-12-19.log  host-manager.2020-12-25.log  
>>>>> localhost_access_log.2020-12-13.txt  localhost_access_log.2020-12-27.txt  
>>>>> sessions.2020-12-22.0.log
>>>>> catalina.2020-12-20.log  host-manager.2020-12-26.log  
>>>>> localhost_access_log.2020-12-14.txt  manager.2020-12-11.log               
>>>>> sessions.2020-12-23.0.log
>>>>> catalina.2020-12-21.log  host-manager.2020-12-27.log  
>>>>> localhost_access_log.2020-12-15.txt  manager.2020-12-12.log               
>>>>> sessions.2020-12-24.0.log
>>>>> catalina.2020-12-24.log  localhost.2020-12-11.log          
>>>>> localhost_access_log.2020-12-16.txt  manager.2020-12-15.log               
>>>>> sessions.2020-12-25.0.log
>>>>> catalina.2020-12-25.log  localhost.2020-12-12.log          
>>>>> localhost_access_log.2020-12-17.txt  manager.2020-12-17.log               
>>>>> sessions.2020-12-26.0.log
>>>>> catalina.2020-12-26.log  localhost.2020-12-15.log          
>>>>> localhost_access_log.2020-12-18.txt  manager.2020-12-18.log               
>>>>> sessions.log
>>>>> catalina.2020-12-27.log  localhost.2020-12-17.log          
>>>>> localhost_access_log.2020-12-19.txt  manager.2020-12-19.log
>>>>> catalina.out                     localhost.2020-12-18.log          
>>>>> localhost_access_log.2020-12-20.txt  manager.2020-12-25.log
>>>>> 
>>>>> I earlier renamed openmeetings to sessions so I checked in sessions.log. 
>>>>> openmeetings.log is empty after I deleted the content.
>>>>> 
>>>>> Regards
>>>>> Jitendra
>>>>> 
>>>>>> On Sun, 27 Dec 2020 at 18:25, GuruCoool Learnings <i...@gurucoool.com> 
>>>>>> wrote:
>>>>>> This is all I got after deleting the content and starting the OM again.
>>>>>> 
>>>>>> Regards
>>>>>> Jitendra
>>>>>> 
>>>>>>> On Sun, 27 Dec 2020 at 18:24, Ali Alhaidary 
>>>>>>> <ali.alhaid...@the5stars.org> wrote:
>>>>>>> These entries does not show the service did not start, where is the 
>>>>>>> rest ?
>>>>>>> 
>>>>>>> Ali
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>>> On 12/27/20 3:33 PM, GuruCoool Learnings wrote:
>>>>>>>> I followed the steps suggested by you and here is what I got in 
>>>>>>>> openmeetings.log ( NOT STARTED)-
>>>>>>>> 
>>>>>>>> INFO 12-27 12:24:43.292 o.s.w.c.ContextLoader:271 [main] - Root 
>>>>>>>> WebApplicationContext: initialization started
>>>>>>>>  INFO 12-27 12:24:46.420 o.s.o.j.LocalEntityManagerFactoryBean:434 
>>>>>>>> [main] - Initialized JPA EntityManagerFactory for pe$ INFO 12-27 
>>>>>>>> 12:24:47.633 o.s.s.c.ThreadPoolTaskExecutor:181 [main] - Initializing 
>>>>>>>> ExecutorService 'taskExecutor'
>>>>>>>> DEBUG 12-27 12:24:47.844 o.a.o.c.r.KurentoHandler:151 
>>>>>>>> [pool-1-thread-1] - Reconnecting KMS
>>>>>>>>  INFO 12-27 12:24:48.098 o.k.j.c.JsonRpcClientNettyWebSocket:191 
>>>>>>>> [pool-1-thread-1] -  Connecting native client
>>>>>>>>  INFO 12-27 12:24:48.102 o.k.j.c.JsonRpcClientNettyWebSocket:220 
>>>>>>>> [pool-1-thread-1] -  Creating new NioEventLoopGroup
>>>>>>>>  INFO 12-27 12:24:48.792 o.k.j.c.JsonRpcClientNettyWebSocket:234 
>>>>>>>> [ntLoopGroup-2-1] -  Initiating new Netty channel. Wil$ INFO 12-27 
>>>>>>>> 12:24:48.919 o.q.i.StdSchedulerFactory:1220 [main] - Using default 
>>>>>>>> implementation for ThreadExecutor
>>>>>>>>  INFO 12-27 12:24:49.015 o.q.c.SchedulerSignalerImpl:61 [main] - 
>>>>>>>> Initialized Scheduler Signaller of type: class org.qua$ INFO 12-27 
>>>>>>>> 12:24:49.016 o.q.c.QuartzScheduler:229 [main] - Quartz Scheduler 
>>>>>>>> v.2.3.2 created.
>>>>>>>>  INFO 12-27 12:24:49.018 o.q.s.RAMJobStore:155 [main] - RAMJobStore 
>>>>>>>> initialized.
>>>>>>>>  INFO 12-27 12:24:49.043 o.q.c.QuartzScheduler:294 [main] - Scheduler 
>>>>>>>> meta-data: Quartz Scheduler (v2.3.2) 'org.springf$  Scheduler class: 
>>>>>>>> 'org.quartz.core.QuartzScheduler' - running locally.
>>>>>>>>   NOT STARTED.
>>>>>>>>   Currently in standby mode.
>>>>>>>>   Number of jobs executed: 0
>>>>>>>>   Using thread pool 'org.quartz.simpl.SimpleThreadPool' - with 10 
>>>>>>>> threads.
>>>>>>>>   Using job-store 'org.quartz.simpl.RAMJobStore' - which does not 
>>>>>>>> support persistence. and is not clustered.
>>>>>>>> 
>>>>>>>>  INFO 12-27 12:24:49.044 o.q.i.StdSchedulerFactory:1374 [main] - 
>>>>>>>> Quartz scheduler 'org.springframework.scheduling.quart$ INFO 12-27 
>>>>>>>> 12:24:49.044 o.q.i.StdSchedulerFactory:1378 [main] - Quartz scheduler 
>>>>>>>> version: 2.3.2
>>>>>>>>  INFO 12-27 12:24:49.051 o.q.c.QuartzScheduler:2293 [main] - 
>>>>>>>> JobFactory set to: org.springframework.scheduling.quartz.A$ INFO 12-27 
>>>>>>>> 12:24:49.098 o.s.s.q.SchedulerFactoryBean:727 [main] - Starting Quartz 
>>>>>>>> Scheduler now
>>>>>>>>  INFO 12-27 12:24:49.099 o.q.c.QuartzScheduler:547 [main] - Scheduler 
>>>>>>>> org.springframework.scheduling.quartz.SchedulerFa$ INFO 12-27 
>>>>>>>> 12:24:49.133 o.s.w.c.ContextLoader:307 [main] - Root 
>>>>>>>> WebApplicationContext initialized in 5832 ms
>>>>>>>> INFO 12-27 12:24:49.255 o.a.w.u.f.WebXmlFile:235 [main] - web.xml: url 
>>>>>>>> mapping found for filter with name Openmeetings$ INFO 12-27 
>>>>>>>> 12:24:49.520 o.a.o.c.r.KurentoHandler:181 [pool-1-thread-1] - !!! 
>>>>>>>> Kurento connected
>>>>>>>>  INFO 12-27 12:24:49.780 o.a.w.Application:558 [main] - 
>>>>>>>> [OpenmeetingsApplication] init: org.wicketstuff.dashboard.Dashb$ INFO 
>>>>>>>> 12-27 12:24:51.296 o.a.w.Application:558 [main] - 
>>>>>>>> [OpenmeetingsApplication] init: Wicket core library initializer
>>>>>>>>  INFO 12-27 12:24:51.304 o.a.w.Application:558 [main] - 
>>>>>>>> [OpenmeetingsApplication] init: Wicket jQuery UI initializer
>>>>>>>>  INFO 12-27 12:24:51.312 o.a.w.Application:558 [main] - 
>>>>>>>> [OpenmeetingsApplication] init: Wicket jQuery UI initializer (p$ INFO 
>>>>>>>> 12-27 12:24:51.318 o.a.w.Application:558 [main] - 
>>>>>>>> [OpenmeetingsApplication] init: Wicket extensions initializer
>>>>>>>>  INFO 12-27 12:24:51.410 o.a.w.Application:558 [main] - 
>>>>>>>> [OpenmeetingsApplication] init: DevUtils DebugBar Initializer
>>>>>>>>  INFO 12-27 12:24:57.181 c.h.system:65 [main] - [172.105.37.153]:5701 
>>>>>>>> [dev] [4.1] Hazelcast 4.1 (20201104 - 2a1a477) st$
>>>>>>>> 
>>>>>>>> The server has not started. Can I do anything in this case?
>>>>>>>> 
>>>>>>>> Regards
>>>>>>>> Jitendra
>>>>>>>> 
>>>>>>>>> On Sun, 27 Dec 2020 at 17:36, Ali Alhaidary 
>>>>>>>>> <ali.alhaid...@the5stars.org> wrote:
>>>>>>>>> 1. stop om service
>>>>>>>>> 
>>>>>>>>> 2. delete the contents of openmeetings.log
>>>>>>>>> 
>>>>>>>>> 3. start om service
>>>>>>>>> 
>>>>>>>>> 4. check openmeetings.log
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>>> On 12/27/20 2:17 PM, GuruCoool Learnings wrote:
>>>>>>>>>> Since I am now not able to access the localhost url so please help 
>>>>>>>>>> which file I can update smtp records in?
>>>>>>>>>> 
>>>>>>>>>> Regards
>>>>>>>>>> Jitendra
>>>>>>>>>> 
>>>>>>>>>>> On Sun, 27 Dec 2020 at 14:33, GuruCoool Learnings 
>>>>>>>>>>> <i...@gurucoool.com> wrote:
>>>>>>>>>>> These are a few last lines-
>>>>>>>>>>> 
>>>>>>>>>>> DEBUG 12-27 03:07:14.300 o.a.o.w.a.WebSession:223 [nio-5443-exec-3] 
>>>>>>>>>>> - checkHashes, secure: 'null', invitation: 
>>>>>>>>>>> 'ff51cfbd-4797-4f30-9d60-3f78955f00b4'
>>>>>>>>>>> DEBUG 12-27 03:07:14.338 o.a.o.w.a.WebSession:225 [nio-5443-exec-3] 
>>>>>>>>>>> - checkHashes, has soap in session ? 'false'
>>>>>>>>>>> DEBUG 12-27 03:07:14.420 o.a.o.w.a.ClientManager:352 
>>>>>>>>>>> [nio-5443-exec-3] - Cluster:: The only server found
>>>>>>>>>>> DEBUG 12-27 03:07:14.492 o.a.o.d.u.AuthLevelUtil:40 
>>>>>>>>>>> [nio-5443-exec-3] - Level ADMIN :: [DENIED]
>>>>>>>>>>> DEBUG 12-27 03:07:14.498 o.a.o.d.u.AuthLevelUtil:40 
>>>>>>>>>>> [nio-5443-exec-3] - Level GROUP_ADMIN :: [DENIED]
>>>>>>>>>>> DEBUG 12-27 03:07:14.519 o.a.o.d.u.AuthLevelUtil:40 
>>>>>>>>>>> [nio-5443-exec-3] - Level ADMIN :: [DENIED]
>>>>>>>>>>> DEBUG 12-27 03:07:14.525 o.a.o.d.u.AuthLevelUtil:40 
>>>>>>>>>>> [nio-5443-exec-3] - Level ADMIN :: [DENIED]
>>>>>>>>>>> DEBUG 12-27 03:07:14.566 o.a.o.w.c.OmWebSocketPanel:74 
>>>>>>>>>>> [nio-5443-exec-3] - pingTimer is attached
>>>>>>>>>>> DEBUG 12-27 03:07:18.703 o.a.o.d.d.l.ConferenceLogDao:52 
>>>>>>>>>>> [nio-5443-exec-1] - [add]: 
>>>>>>>>>>> org.apache.openmeetings.db.entity.log.ConferenceLog@7a836ea7
>>>>>>>>>>> DEBUG 12-27 03:07:18.718 o.a.o.w.a.ClientManager:126 
>>>>>>>>>>> [nio-5443-exec-1] - Adding online client: 
>>>>>>>>>>> 2b627591-eeb1-4c49-8b8c-c5a6528634af, room: null
>>>>>>>>>>> DEBUG 12-27 03:07:18.728 o.a.o.w.c.MainPanel:160 [nio-5443-exec-1] 
>>>>>>>>>>> - WebSocketBehavior::onConnect [uid: 
>>>>>>>>>>> 2b627591-eeb1-4c49-8b8c-c5a6528634af, session: 
>>>>>>>>>>> F307B900D3DFADE9$DEBUG 12-27 03:07:18.752 
>>>>>>>>>>> o.a.o.d.d.l.ConferenceLogDao:52 [nio-5443-exec-1] - [add]: 
>>>>>>>>>>> org.apache.openmeetings.db.entity.log.ConferenceLog@5cb63b3c
>>>>>>>>>>> DEBUG 12-27 03:07:18.757 o.a.o.w.a.ClientManager:257 
>>>>>>>>>>> [nio-5443-exec-1] - Adding online room client: 
>>>>>>>>>>> 2b627591-eeb1-4c49-8b8c-c5a6528634af, room: 11
>>>>>>>>>>> DEBUG 12-27 03:07:18.764 o.a.o.w.a.ClientManager:275 
>>>>>>>>>>> [nio-5443-exec-1] - Cluster:: room 11 was not found for server 
>>>>>>>>>>> 'server-1', adding ...
>>>>>>>>>>> DEBUG 12-27 03:07:18.765 o.a.o.w.a.ClientManager:448 
>>>>>>>>>>> [nio-5443-exec-1] - Cluster:: room 11 is added to server, whole 
>>>>>>>>>>> list [11]
>>>>>>>>>>> DEBUG 12-27 03:07:18.766 o.a.o.w.a.ClientManager:114 
>>>>>>>>>>> [erver-1.event-1] - Cluster:: Server was updated server-1 -> 
>>>>>>>>>>> ServerInfo[rooms: [11]]
>>>>>>>>>>> DEBUG 12-27 03:07:18.770 o.a.o.d.u.AuthLevelUtil:40 
>>>>>>>>>>> [nio-5443-exec-1] - Level ADMIN :: [DENIED]
>>>>>>>>>>>  INFO 12-27 03:07:18.771 o.a.o.w.r.RoomPanel:395 [nio-5443-exec-1] 
>>>>>>>>>>> - Setting rights for client:: [AUDIO, VIDEO] -> false
>>>>>>>>>>> DEBUG 12-27 03:07:18.783 o.a.o.d.u.AuthLevelUtil:40 
>>>>>>>>>>> [nio-5443-exec-1] - Level ADMIN :: [DENIED]
>>>>>>>>>>> DEBUG 12-27 03:07:18.789 o.a.o.d.d.r.PollDao:87 [nio-5443-exec-1] - 
>>>>>>>>>>>  :: getPoll :: 11
>>>>>>>>>>> DEBUG 12-27 03:07:18.799 o.a.o.d.d.r.PollDao:98 [nio-5443-exec-1] - 
>>>>>>>>>>>  :: getArchived :: 11
>>>>>>>>>>> DEBUG 12-27 03:07:18.829 o.a.o.d.d.f.FileItemDao:55 
>>>>>>>>>>> [nio-5443-exec-1] - getByOwner() started
>>>>>>>>>>> DEBUG 12-27 03:07:18.832 o.a.o.d.d.f.FileItemDao:50 
>>>>>>>>>>> [nio-5443-exec-1] - getByRoom roomId :: 11
>>>>>>>>>>>  WARN 12-27 03:07:23.779 o.a.o.w.a.TimerService:69 [Thread-2609] - 
>>>>>>>>>>> Moderator room check 11
>>>>>>>>>>>  WARN 12-27 03:07:23.783 o.a.o.w.r.RoomPanel:588 [Thread-2611] - !! 
>>>>>>>>>>> moderatorInRoom: false
>>>>>>>>>>> 
>>>>>>>>>>> Jitendra
>>>>>>>>>>> 
>>>>>>>>>>>> On Sun, 27 Dec 2020 at 14:31, GuruCoool Learnings 
>>>>>>>>>>>> <i...@gurucoool.com> wrote:
>>>>>>>>>>>> I checked but couldn't trace.
>>>>>>>>>>>> 
>>>>>>>>>>>> Honestly, I am not friendly with these processes. I am not a coder 
>>>>>>>>>>>> or developer. I am a maths teacher and anyhow set up the server 
>>>>>>>>>>>> with the help of the documentation provided by openmeetings.
>>>>>>>>>>>> 
>>>>>>>>>>>> Regards
>>>>>>>>>>>> Jitendra
>>>>>>>>>>>> 
>>>>>>>>>>>>> On Sun, 27 Dec 2020 at 13:02, Ali Alhaidary 
>>>>>>>>>>>>> <ali.alhaid...@the5stars.org> wrote:
>>>>>>>>>>>>> Could be, check openmeetings.log to see if the service has 
>>>>>>>>>>>>> started ...
>>>>>>>>>>>>> 
>>>>>>>>>>>>> Ali
>>>>>>>>>>>>> 
>>>>>>>>>>>>> 
>>>>>>>>>>>>> 
>>>>>>>>>>>>>> On 12/27/20 10:26 AM, GuruCoool Learnings wrote:
>>>>>>>>>>>>>> One more thing I remember I did. In OM >> Administration >> 
>>>>>>>>>>>>>> Configuration, I erased the records of smtp records like server 
>>>>>>>>>>>>>> email, port number etc.
>>>>>>>>>>>>>> Can this be a reason for "This site can’t be reached"?
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>> On Sun, 27 Dec 2020 at 12:43, GuruCoool Learnings 
>>>>>>>>>>>>>>> <i...@gurucoool.com> wrote:
>>>>>>>>>>>>>>> I was trying to check the ports by the command 
>>>>>>>>>>>>>>> netstat -a -n 
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>> and made no change there. After that I just restarted the 
>>>>>>>>>>>>>>> server and unfortunately, the server is not accessible. 
>>>>>>>>>>>>>>> It says,"This site can’t be reached". 
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>> I don't know what to do now.
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>> Jitendra
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>> On Sun, 27 Dec 2020 at 11:54, Maxim Solodovnik 
>>>>>>>>>>>>>>>> <solomax...@gmail.com> wrote:
>>>>>>>>>>>>>>>> please read this article: 
>>>>>>>>>>>>>>>> https://support.google.com/a/answer/176600?hl=en
>>>>>>>>>>>>>>>> Especially this Use the Gmail SMTP server part
>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>> as i wrote before 
>>>>>>>>>>>>>>>> for TLS (port 587) you have to enable 
>>>>>>>>>>>>>>>> "mail.smtp.starttls.enable" in OM -> Admin -> Config
>>>>>>>>>>>>>>>> for SSL (port 465) you have to enable "mail.smtp.ssl.enable" 
>>>>>>>>>>>>>>>> in OM -> Admin -> Config
>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>> and check if connection to smtp.gmail.com through the port 
>>>>>>>>>>>>>>>> selected is allowed from your OM server
>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>> On Sun, 27 Dec 2020 at 12:09, GuruCoool Learnings 
>>>>>>>>>>>>>>>>> <i...@gurucoool.com> wrote:
>>>>>>>>>>>>>>>>> Hello dear Maxim,
>>>>>>>>>>>>>>>>> By security options, do you mean Forwarding and POP/IMAP in 
>>>>>>>>>>>>>>>>> my Gmail? 
>>>>>>>>>>>>>>>>> If yes, I have enabled it already. If no, then please guide 
>>>>>>>>>>>>>>>>> me what exactly I need to do for correct security options.
>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>> Also, you mentioned about firewall settings, please guide me 
>>>>>>>>>>>>>>>>> on this also.
>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>> Thanks and regards
>>>>>>>>>>>>>>>>> Jitendra
>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>> On Sat, 26 Dec 2020 at 08:37, GuruCoool Learnings 
>>>>>>>>>>>>>>>>>> <i...@gurucoool.com> wrote:
>>>>>>>>>>>>>>>>>> Thanks. Please guide me for correct security options and 
>>>>>>>>>>>>>>>>>> firewall settings. I am not savy with these processes.
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>> Thanks & Regards
>>>>>>>>>>>>>>>>>> Jitendra
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> On Sat, Dec 26, 2020, 07:18 Maxim Solodovnik 
>>>>>>>>>>>>>>>>>>> <solomax...@gmail.com> wrote:
>>>>>>>>>>>>>>>>>>> The correct settings for gmail are here: 
>>>>>>>>>>>>>>>>>>> https://support.google.com/mail/answer/7126229?hl=en
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> You have to specify only ONE of
>>>>>>>>>>>>>>>>>>> mail.smtp.starttls.enable
>>>>>>>>>>>>>>>>>>> mail.smtp.ssl.enable
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> timeout error might be because you are not setting correct 
>>>>>>>>>>>>>>>>>>> security option
>>>>>>>>>>>>>>>>>>> Or maybe your provider/firewall blocks the connection
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>> On Fri, 25 Dec 2020 at 22:20, GuruCoool Learnings 
>>>>>>>>>>>>>>>>>>>> <i...@gurucoool.com> wrote:
>>>>>>>>>>>>>>>>>>>> Nothing happened even after restarting the server.
>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>> Jitendra
>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>> On Fri, 25 Dec 2020 at 13:44, GuruCoool Learnings 
>>>>>>>>>>>>>>>>>>>>> <i...@gurucoool.com> wrote:
>>>>>>>>>>>>>>>>>>>>> Okay. I will try and then will let you know.
>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>>>>>>>> Jitendra
>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>> On Fri, Dec 25, 2020, 13:29 Ali Alhaidary 
>>>>>>>>>>>>>>>>>>>>>> <ali.alhaid...@the5stars.org> wrote:
>>>>>>>>>>>>>>>>>>>>>> You must restart the server so tat any new settings can 
>>>>>>>>>>>>>>>>>>>>>> take effect
>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>> Ali
>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>> On 12/25/20 3:54 AM, GuruCoool Learnings wrote:
>>>>>>>>>>>>>>>>>>>>>>> It shows error message in OM email management section 
>>>>>>>>>>>>>>>>>>>>>>> only.
>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>> Jitendra
>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>> On Fri, Dec 25, 2020, 01:17 Alvaro 
>>>>>>>>>>>>>>>>>>>>>>>> <zurca...@gmail.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>> ...right now i tested my OM 5.1.0 at localhost  and 
>>>>>>>>>>>>>>>>>>>>>>>> gmail
>>>>>>>>>>>>>>>>>>>>>>>> configuration and send mail ok to "user...@gmail.com".
>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>> Please take a look in your spam Gmail web.
>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>> .....................
>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>> El jue, 24-12-2020 a las 23:20 +0530, GuruCoool 
>>>>>>>>>>>>>>>>>>>>>>>>> Learnings escribió:
>>>>>>>>>>>>>>>>>>>>>>>>> Tried both 587 and 465 one by one but didn't find any 
>>>>>>>>>>>>>>>>>>>>>>>>> solution. However thanks for your replies.
>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>> I have one more query. generally openmeetings 
>>>>>>>>>>>>>>>>>>>>>>>>> generates user specific invitation links. Is it 
>>>>>>>>>>>>>>>>>>>>>>>>> possible to create invitation links that can be given 
>>>>>>>>>>>>>>>>>>>>>>>>> to anyone who is not registered on my server?
>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>> On Thu, 24 Dec 2020 at 23:16, Ali Alhaidary 
>>>>>>>>>>>>>>>>>>>>>>>>>> <ali.alhaid...@the5stars.org> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>> It did not work with me as well :-)
>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>> try port 465
>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>> Ali
>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>> On 12/24/20 8:23 PM, GuruCoool Learnings wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>> gurucoool.com is my main site where I use the same 
>>>>>>>>>>>>>>>>>>>>>>>>>>> gmail smtp details that I want to use with 
>>>>>>>>>>>>>>>>>>>>>>>>>>> openmeetings. Gmail smtp works fine with my main 
>>>>>>>>>>>>>>>>>>>>>>>>>>> site gurucoool.com but is not working with 
>>>>>>>>>>>>>>>>>>>>>>>>>>> openmeetings.
>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Thu, 24 Dec 2020 at 13:05, Ali Alhaidary 
>>>>>>>>>>>>>>>>>>>>>>>>>>>> <ali.alhaid...@the5stars.org> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>> I think you should use the SMTP of gurucool.com 
>>>>>>>>>>>>>>>>>>>>>>>>>>>> instead
>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Ali
>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On 12/24/20 10:06 AM, GuruCoool Learnings wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi Ali,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> I have followed the guidelines provided by the 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> openmeetings documentation which is as follows-
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> A valid example to configure the mail server with 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Gmail, is as follows:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> (replace j...@gmail.com with your real Gmail 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> account)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Mail-Refer == i...@gurucoool.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SMTP-Server == smtp.gmail.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SMTP-Server Port (default
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Smtp-Server Port is 25) == 587
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SMTP-Username == i...@gurucoool.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SMTP-Userpass == password of i...@gurucoool.com 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> (this is the one I use to open the mail box at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> i...@gurucoool.com)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Enable TLS in Mail Server Auth == ...turn green 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> the button to activate
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Default Language == English
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ...the rest you can change it as you likes.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> However can it would be a great help if you can 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> clarify what actually you mean by the following-
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Host name is wrong or 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Connection security is wrong or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> service is not available or  
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thanks 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Jitendra
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Thu, 24 Dec 2020 at 11:24, Ali Alhaidary 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <ali.alhaid...@the5stars.org> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> It is either:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Host name is wrong or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SMTP server name is wrong or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Port number is wrong or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Connection security is wrong or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> User name is wrong or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> pass word is wrong or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> service is not available or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> some of the above or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> all of the above
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Try searching the mailing list, the solution is 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> there as you need to check each and every one ...
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> :-)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On 12/23/20 2:18 PM, GuruCoool Learnings wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> I am facing mail sending error in my 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> openmeetings server. Whenever I try to send a 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> mail I get an error message as follows-
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Error Count 5
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Last Error   
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> com.sun.mail.util.MailConnectException: 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Couldn't connect to host, port: smtp.gmail.com, 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 587; timeout 30000;
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>   nested exception is:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         java.net.SocketTimeoutException: 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> connect timed out
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2209)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:740)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> javax.mail.Service.connect(Service.java:388)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> javax.mail.Service.connect(Service.java:246)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> javax.mail.Service.connect(Service.java:195)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> javax.mail.Transport.send0(Transport.java:254)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> javax.mail.Transport.send(Transport.java:124)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> org.apache.openmeetings.core.mail.MailHandler.lambda$send$0(MailHandler.java:221)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> java.base/java.lang.Thread.run(Thread.java:834)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Caused by: java.net.SocketTimeoutException: 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> connect timed out
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> java.base/java.net.PlainSocketImpl.socketConnect(Native
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>  Method)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> java.base/java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:399)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> java.base/java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:242)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> java.base/java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:224)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:403)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> java.base/java.net.Socket.connect(Socket.java:609)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:357)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:238)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         at 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2175)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>         ... 10 more
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>  Please help.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Jitendra
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> -- 
>>>>>>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>>>>>>> Maxim
>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>> -- 
>>>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>>>> Maxim

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