Lee,

Would you put your server/client environment in detail please.

Ali

On 8/24/21 8:06 AM, Maxim Solodovnik wrote:
I need someone who can reproduce the issue :( (was reported 3+ times .....)
Hopefully someone can help :)

On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary <ali.alhaid...@the5stars.org <mailto:ali.alhaid...@the5stars.org>> wrote:


    On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
    Hello Lee,

    Can you try to click the "About" link at the Dashboard?
    Can you see the "About" dialog?

    @All if you can reproduce the issue with dialog don't popping up,
    can you share the steps with me?
    @Max

    Things are working here as expected in production since 6.0.0 till
    now 7.0.0#13, no issue has been reported regarding this case.
    Reviewing our case database, similar issue was reported when some
    other dialog box from the browser was waiting a response and the
    teacher is trying to start recording and nothing happens (his
    claim). Is there any thing specific I can do?

    @Lee

    Can you please register as new user https://the5stars.org
    <https://the5stars.org> and then access
    https://school.the5stars.org/class/mod/openmeetings/view.php?id=181
    <https://school.the5stars.org/class/mod/openmeetings/view.php?id=181>
    from the same browsers.

    Or VM if the issue is reproducible in VM?


    On Mon, 23 Aug 2021 at 23:34, Alvaro <zurca...@gmail.com
    <mailto:zurca...@gmail.com>> wrote:

        Hi Lee,

        Just checked OM 6.1.0 on Debian 10 and that
        point works as expected.

        Could you please indicate where is the browser
        client, Lan or Internet?


        ------------


        On Mon, 23 Aug 2021 14:30:23 +0000
        Lee But <leesenglishless...@gmail.com
        <mailto:leesenglishless...@gmail.com>> wrote:

        > Hello Ali,
        > Thanks for your suggestions.
        > Nothing happens when I click that icon. I've tried on
        Chromium and Firefox,
        > so I don't think it's a browser problem.
        > I followed the installation tutorial for Debian 10 server
        by Alvaro Bustos.
        >
        > Regards,
        > Lee
        >
        >
        > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary
        <ali.alhaid...@the5stars.org
        <mailto:ali.alhaid...@the5stars.org>>
        > wrote:
        >
        > > Hi Lee,
        > >
        > > When you press the little computer icon at the upper
        right cornet, the
        > > record/share dialog box should appear, from this box you
        can select either
        > > to record, or to share, in both cases, the browser will
        pop another box
        > > asking for mic/camera permission, that you should give,
        then ask you which
        > > window you want to record/share.
        > >
        > > Ali
        > > On 8/23/21 1:49 PM, Lee But wrote:
        > >
        > > Hello Ali,
        > > When I press the screen sharing button or the option from
        the Actions
        > > menu, there is nothing to indicate that the screen is
        being shared or
        > > recorded.
        > > I don't see anything on the interface to stop any
        recording, either. There
        > > is a spinner that spins for a short time (shown above the
        users pane in the
        > > image below), but nothing is visually indicated after that.
        > > The 'Activities and actions' panel doesn't log anything.
        > > There is nothing in the Recordings area from my dashboard.
        > >
        > > [image: image.png]
        > >
        > > Recording is enabled:
        > > [image: image.png]
        > >
        > >
        > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary
        <ali.alhaid...@the5stars.org
        <mailto:ali.alhaid...@the5stars.org>>
        > > wrote:
        > >
        > >> Hi,
        > >>
        > >> Didi you stop the recording? Did the recording show in
        the recording
        > >> list processing?
        > >>
        > >> Ali
        > >>
        > >> On 8/23/21 8:49 AM, Lee But wrote:
        > >> > Hello,
        > >> >
        > >> > How is session recording done?
        > >> > I have clicked the button in the top-right corner, and
        Actions >
        > >> > Share/Record Screen, but nothing seems to happen.
        There are no
        > >> > recordings in the list.
        > >> >
        > >> > Thanks.
        > >>
        > >


--


-- Best regards,
    Maxim



--
Best regards,
Maxim

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