Thank you for your help. We have worked out that the problem is likely with my computer setup and not a server problem. @ali, thank you very much for your help with troubleshooting.
All the best, Lee On Tue, Aug 24, 2021 at 9:11 AM Ali Alhaidary <ali.alhaid...@the5stars.org> wrote: > @Lee, try now please. > > Ali > On 8/24/21 12:09 PM, Lee But wrote: > > @Ali, I went to the room, but the share button does nothing using Firefox > and Chromium. > [image: image.png] > > Server: Debian 10 > Kernel: 4.19.0 (Cannot upgrade - OpenVZ) > CPU: AMD Opteron 4386 - 1 core > RAM: 2GB guaranteed > > All packages relating to Openoffice were installed according to the user > guide. > > Thanks, > Lee. > > > On Tue, Aug 24, 2021 at 7:35 AM Ali Alhaidary <ali.alhaid...@the5stars.org> > wrote: > >> Lee, >> >> Would you put your server/client environment in detail please. >> >> Ali >> On 8/24/21 8:06 AM, Maxim Solodovnik wrote: >> >> I need someone who can reproduce the issue :( (was reported 3+ times >> .....) >> Hopefully someone can help :) >> >> On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary <ali.alhaid...@the5stars.org> >> wrote: >> >>> >>> On 8/24/21 5:43 AM, Maxim Solodovnik wrote: >>> >>> Hello Lee, >>> >>> Can you try to click the "About" link at the Dashboard? >>> Can you see the "About" dialog? >>> >>> @All if you can reproduce the issue with dialog don't popping up, can >>> you share the steps with me? >>> >>> @Max >>> >>> Things are working here as expected in production since 6.0.0 till now >>> 7.0.0#13, no issue has been reported regarding this case. Reviewing our >>> case database, similar issue was reported when some other dialog box from >>> the browser was waiting a response and the teacher is trying to start >>> recording and nothing happens (his claim). Is there any thing specific I >>> can do? >>> >>> @Lee >>> >>> Can you please register as new user https://the5stars.org and then >>> access >>> https://school.the5stars.org/class/mod/openmeetings/view.php?id=181 >>> from the same browsers. >>> >>> Or VM if the issue is reproducible in VM? >>> >>> >>> On Mon, 23 Aug 2021 at 23:34, Alvaro <zurca...@gmail.com> wrote: >>> >>>> Hi Lee, >>>> >>>> Just checked OM 6.1.0 on Debian 10 and that >>>> point works as expected. >>>> >>>> Could you please indicate where is the browser >>>> client, Lan or Internet? >>>> >>>> >>>> ------------ >>>> >>>> >>>> On Mon, 23 Aug 2021 14:30:23 +0000 >>>> Lee But <leesenglishless...@gmail.com> wrote: >>>> >>>> > Hello Ali, >>>> > Thanks for your suggestions. >>>> > Nothing happens when I click that icon. I've tried on Chromium and >>>> Firefox, >>>> > so I don't think it's a browser problem. >>>> > I followed the installation tutorial for Debian 10 server by Alvaro >>>> Bustos. >>>> > >>>> > Regards, >>>> > Lee >>>> > >>>> > >>>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary < >>>> ali.alhaid...@the5stars.org> >>>> > wrote: >>>> > >>>> > > Hi Lee, >>>> > > >>>> > > When you press the little computer icon at the upper right cornet, >>>> the >>>> > > record/share dialog box should appear, from this box you can select >>>> either >>>> > > to record, or to share, in both cases, the browser will pop another >>>> box >>>> > > asking for mic/camera permission, that you should give, then ask >>>> you which >>>> > > window you want to record/share. >>>> > > >>>> > > Ali >>>> > > On 8/23/21 1:49 PM, Lee But wrote: >>>> > > >>>> > > Hello Ali, >>>> > > When I press the screen sharing button or the option from the >>>> Actions >>>> > > menu, there is nothing to indicate that the screen is being shared >>>> or >>>> > > recorded. >>>> > > I don't see anything on the interface to stop any recording, >>>> either. There >>>> > > is a spinner that spins for a short time (shown above the users >>>> pane in the >>>> > > image below), but nothing is visually indicated after that. >>>> > > The 'Activities and actions' panel doesn't log anything. >>>> > > There is nothing in the Recordings area from my dashboard. >>>> > > >>>> > > [image: image.png] >>>> > > >>>> > > Recording is enabled: >>>> > > [image: image.png] >>>> > > >>>> > > >>>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary < >>>> ali.alhaid...@the5stars.org> >>>> > > wrote: >>>> > > >>>> > >> Hi, >>>> > >> >>>> > >> Didi you stop the recording? Did the recording show in the >>>> recording >>>> > >> list processing? >>>> > >> >>>> > >> Ali >>>> > >> >>>> > >> On 8/23/21 8:49 AM, Lee But wrote: >>>> > >> > Hello, >>>> > >> > >>>> > >> > How is session recording done? >>>> > >> > I have clicked the button in the top-right corner, and Actions > >>>> > >> > Share/Record Screen, but nothing seems to happen. There are no >>>> > >> > recordings in the list. >>>> > >> > >>>> > >> > Thanks. >>>> > >> >>>> > > >>>> >>>> >>>> -- >>>> >>>> >>> >>> -- >>> Best regards, >>> Maxim >>> >>> >> >> -- >> Best regards, >> Maxim >> >>
