Hi Richard,

Can you also, beside logs, try/confirm the following:

- are you running a Basic zone ?
- since systemVM tempate should be pre-seeded with a script, perhaps you
are having issues with the SSVM itself and/or downloading default CentOS
template? If so please execute from inside SSVM the following script and
provide results  : /usr/local/cloud/systemvm/ssvm-check.sh and send us the
output.


Regards,
Andrija

On Fri, May 10, 2019, 17:52 Paul Angus <paul.an...@shapeblue.com> wrote:

> Richard,
>
> Could you post (using pastebin.com or similar) a large chunk of your
> management server logs around the time of this error please.
> I would think that we need some context to the message.  'Storage host'
> usually refers to the SSVM itself, a timeout waiting for a response
> _suggests_ that the SSVM has been deployed, but isn't 'checking-in'.  Much
> more of the log information would probably help, whatever the problem.
>
> Also...
> I can kinda see what you're trying to achieve with NFS on all of the hosts
> - but I agree with Ivan, I think that you'll soon regret it.
>
>
> Regards
>
> Paul Angus
>
> paul.an...@shapeblue.com
> www.shapeblue.com
> Amadeus House, Floral Street, London  WC2E 9DPUK
> @shapeblue
>
>
>
>
> -----Original Message-----
> From: Ivan Kudryavtsev <kudryavtsev...@bw-sw.com>
> Sent: 10 May 2019 16:28
> To: users <users@cloudstack.apache.org>
> Subject: Re: issue with system vm template not downloading
>
> Richard,
>
> 1. About bridges, just check traffic goes correctly between HV hosts and
> SS. All your hosts should be able to mount SS.
> 2. About your HV/Storage topology.
>
> 1st. Cloudstack doesn't balance the storages. While the first chosen
> storage is capable to deploy the image, it will be used. You will not able
> to balance volumes between them.
> 2nd. Every HV will mount every storage. If HV fails (which is probably
> happen more frequently than storage) it will cause __all the__ hosts will
> meet the problem with the NFS share and kick reboot, so, all your cloud
> will reboot.
> Frankly, it's the worst topology possible. What I recommend is to switch
> either to Ceph or Gluster if you want shared storage, split all the hosts
> to separate clusters or use LOCAL STORAGE instead of NFS storage, so your
> VMS will use local storage. Later if you wish to move VMs between hosts,
> you can do it manually.
>
> Best wishes
>
>
>
>
>
> пт, 10 мая 2019 г. в 20:14, Richard Persaud <richard.pers...@macys.com>:
>
> > Hi Ivan,
> >
> > Thanks for the info.
> >
> > Will you clarify what I should be looking for in my bridge set up?
> > It's fairly standard other then setting the MTU to 9000.
> >
> > The host/storage devices are using hardware RAID5. And all hypervisors
> > are capable of mounting any of the NFS shares.
> >
> > Will you give me some detail on what you mean when you say using
> > native RAID is a bad idea? Why is that and what is the recommended way
> to set up?
> >
> > Thanks in advance
> >
> >
> > Regards,
> > Richard Persaud
> > Sys Spec, Info Security Del | Macy's, Inc.
> > 5985 State Bridge Rd. | Johns Creek, GA 30097
> > Office: 678-474-2357
> > https://macyspartners.com/PublishingImages/MakeLifeShineBrighter.png
> >
> > ________________________________
> > From: Ivan Kudryavtsev <kudryavtsev...@bw-sw.com>
> > Sent: Thursday, May 9, 2019 21:57
> > To: users
> > Subject: Re: issue with system vm template not downloading
> >
> > ⚠ EXT MSG:
> >
> > Richard, the most probable problem is with bridge devices. Management
> > server doesn't care about systemvm. The only unit which cares - ssvm
> > and hypervisor. Also, if you are using naive RAID/NFS within one
> > cluster when any HV can mount any storage (mesh) it's extremely bad
> > idea. You will get s lot of reboots if any of node meets outage. If
> > you have DRBD or Gluster, then, it's fine.
> >
> > пт, 10 мая 2019 г., 6:32 Richard Persaud <richard.pers...@macys.com
> > <mailto:richard.pers...@macys.com>>:
> >
> > > Hello,
> > >
> > > Our setup:
> > > 4.11 on Ubuntu 16.04 LTS. One management server, eight
> > > compute/storage hosts (dual function).
> > > NFS for storage.
> > > No firewall in between the mgmt server and the hosts.
> > > Management and storage traffic run over the same VLAN (same network).
> > >
> > > We are having an issue with the system vm template not downloading.
> > > We have seen this issue on multiple occasions
> > >
> > > "Timeout waiting for response from storage host"
> > >
> > > It does not give any further information.
> > >
> > > The management server can successfully contact and mount the NFS
> > > shares from all the compute/storage hosts.
> > >
> > > How can I determine which storage host is timing out? Why is it
> > > timing
> > out?
> > >
> > > Regards,
> > >
> > > Richard Persaud
> > >
> >
> > * This is an EXTERNAL EMAIL. Stop and think before clicking a link or
> > opening attachments.
> >
>
>
> --
> With best regards, Ivan Kudryavtsev
> Bitworks LLC
> Cell RU: +7-923-414-1515
> Cell USA: +1-201-257-1512
> WWW: http://bitworks.software/ <http://bw-sw.com/>
>

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