Hi Justine,
I'm not sure to see the difference between "happy users" and vendors
that advertise their products in some of the company list in the
"powered by" page.
Btw, my initial purpose of my proposal was to help user to find support
for production stuff rather than searching in google.
I don't think this is a bad thing because this is something that already
exist in many ASF projects like:
https://hop.apache.org/community/commercial/
https://struts.apache.org/commercial-support.html
https://directory.apache.org/commercial-support.html
https://tomee.apache.org/commercial-support.html
https://plc4x.apache.org/users/commercial-support.html
https://camel.apache.org/community/support/
https://openmeetings.apache.org/commercial-support.html
https://guacamole.apache.org/support/
https://cwiki.apache.org/confluence/display/HADOOP2/Distributions+and+Commercial+Support
https://activemq.apache.org/supporthttps://karaf.apache.org/community.html
https://netbeans.apache.org/front/main/help/commercial-support/
https://royale.apache.org/royale-commercial-support/
https://karaf.apache.org/community.html
As I understand for now, the channel for users to find production
support is:
- The mailing list (u...@kafka.apache.org / d...@kafka.apache.org)
- The official #kafka ASF Slack channel (may be we can add it on the
website because I didn't find it in the website =>
https://kafka.apache.org/contact)
- Search in google for commercial support only
I can update my PR to mention only the 3 points above for the "get
support" page if people think that having a support page make sense.
regards,
François
On 11/01/2024 19:34, Justine Olshan wrote:
I think there is a difference between the "Powered by" page and a page for
vendors to advertise their products and services.
The idea is that the companies on that page are "powered by" Kafka. They
serve as examples of happy users of Kafka.
I don't think it is meant only as a place just for those companies to
advertise.
I'm a little confused by
In this case, I'm ok to say that the commercial support section in the
"Get support" is no need as we can use this page.
If you plan to submit for this page, please include a description on how
your company uses Kafka.
I'm happy to hear other folks' opinions on this page as well.
Thanks,
Justine
On Thu, Jan 11, 2024 at 8:57 AM fpapon <fpa...@apache.org> wrote:
Hi,
About the vendors list and neutrality, what is the policy of the
"Powered by" page?
https://kafka.apache.org/powered-by
We can see company with logo, some are talking about their product
(Agoora), some are offering services (Instaclustr, Aiven), and we can
also see some that just put their logo and a link to their website
without any explanation (GoldmanSachs).
So as I understand and after reading the text in the footer of this
page, every company can add themselves by providing a PR right?
"Want to appear on this page?
Submit a pull request or send a quick description of your organization
and usage to the mailing list and we'll add you."
In this case, I'm ok to say that the commercial support section in the
"Get support" is no need as we can use this page.
regards,
François
On 10/01/2024 19:03, Kenneth Eversole wrote:
I agree with Divji here and to be more pointed. I worry that if we go
down
the path of adding vendors to a list it comes off as supporting their
product, not to mention could be a huge security risk for novice users. I
would rather this be a callout to other purely open source tooling, such
as
cruise control.
Divji brings up good question
1. What value does additional of this page bring to the users of Apache
Kafka?
I think the community would be a better service to have a more
synchronous
line of communication such as Slack/Discord and we call that out here. It
would be more inline with other major open source projects.
---
Kenneth Eversole
On Wed, Jan 10, 2024 at 10:30 AM Divij Vaidya <divijvaidy...@gmail.com>
wrote:
I don't see a need for this. What additional information does this
provide
over what can be found via a quick google search?
My primary concern is that we are getting in the business of listing
vendors in the project site which brings it's own complications without
adding much additional value for users. In the spirit of being vendor
neutral, I would try to avoid this as much as possible.
So, my question to you is:
1. What value does additional of this page bring to the users of Apache
Kafka?
2. When a new PR is submitted to add a vendor, what criteria do we have
to
decide whether to add them or not? If we keep a blanket criteria of
accepting all PRs, then we may end up in a situation where the llink
redirects to a phishing page or nefarious website. Hence, we might have
to
at least perform some basic due diligence which adds overhead to the
resources of the community.
--
Divij Vaidya
On Wed, Jan 10, 2024 at 5:00 PM fpapon <fpa...@apache.org> wrote:
Hi,
After starting a first thread on this topic (
https://lists.apache.org/thread/kkox33rhtjcdr5zztq3lzj7c5s7k9wsr), I
would like to propose a PR:
https://github.com/apache/kafka-site/pull/577
The purpose of this proposal is to help users to find support for sla,
training, consulting...whatever that is not provide by the community
as,
like we can already see in many ASF projects, no commercial support is
provided by the foundation. I think it could help with the adoption and
the
growth of the project because the users
need commercial support for production issues.
If the community is agree about this idea and want to move forward, I
just
add one company in the PR but everybody can add some by providing a new
PR
to complete the list. If people want me to add other you can reply to
this
thread because it will be better to have several company at the first
publication of the page.
Just provide the company-name and a short description of the service
offer
around Apache Kafka. The information must be factual and informational
in
nature and not be a marketing statement.
regards,
François
--
--
François
--
--
François
