In the 1980s and more in the 90s, Unix and Linux developers began the 'Developer Attitude' - "We know it all and you are just too stupid to find it out yet. Go read the (curse word) manual, you misbegotten worm!"
Sadly, this attitude became the "Cool thing to do", continuing in many Help forums, Email, and on IRC. We are only now, in the 21st Century, coming to realize that this attitude, albeit in long-time practice by many, isn't such a good idea. Users want reasonable attitudes from helpers. There are more alternatives now than ever before. A person doesn't have to take endless abuse to get (or give) help. In fact, if helpers and forum managers will take the time to be pleasant and listen, and reply decently to normal user's questions, they will be rewarded with increased activity and usually more people using and enjoying the product. I mentioned IRC because the Irc.Freenode.Org #OpenOffice channel is often empty of helpers and if anyone feels like answering a few question he or she might be able to please a lot of people. Thank you everyone for providing assistance to all users of Apache OpenOffice. Linda On Wed, Jan 8, 2014 at 4:18 PM, Alan B <abo...@gmail.com> wrote: > +1 to BHN regarding her desire for a civil list that provides supportive > direction to people seeking help and one on which asking a question doesn't > open the poster to incivil responses. > > > On Wed, Jan 8, 2014 at 3:52 PM, Brian Waldner <bhwald...@gmail.com> wrote: > > > Delete! > > > > > > > > > > On Jan 8, 2014, at 3:47 PM, Robert Holtzman <hol...@cox.net> wrote: > > > > > On Wed, Jan 08, 2014 at 08:44:26AM -0600, TN Patriot wrote: > > >> On Tue, 7 Jan 2014 19:47:54 -0500 > > >> "Think" <thinkta...@gmail.com> wrote: > > >> > > >>> The fact that... > > >> > > >> You go on, and on, and on, and on, blathering and whining when > someone > > disagrees > > >> with you, yet anything you seem to want to say is just fine. You're > > one of those > > >> 'do as I say, not as I do' types. That's the reason you start spewing > > about law > > >> and censoring and threatening the moment anyone disagrees with you in > > any way you > > >> deem not stroking your ego nicely or softly enough. It's all you have > > - threats of > > >> censorhip, laws, getting someone shut down, yada yada. You believe > you > > can > > >> scare-tactic people with your threats, but I don't scare and have > been > > around > > >> people like you for a looooong time. > > > > > > He/she is exhibiting typical troll behavior. They will drag the thread > > > out as long as possible. They want as many replies as they can get. > It's > > > an ego trip. Hence the frequent warning "don't feed the trolls". I do > > > have to admit that this one's good. He/she is more irritating than > most. > > > If it keeps up I really wish the moderators would do something about > it. > > > > > > BTW, I say he/she because a troll can always mask their > > > identity/gender. > > > > > > .......snip...... > > > > > > -- > > > Bob Holtzman > > > Your mail is being read by tight lipped > > > NSA agents who fail to see humor in Doctor > > > Strangelove > > > Key ID 8D549279 > > > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org > > For additional commands, e-mail: users-h...@openoffice.apache.org > > > > > > > -- > Alan Boba > CISSP, CCENT, ITIL v3 Foundations 2011 >
