Dear Customer, Thank you for contacting us.
In order to provide you with the best possible support, please provide me with some more information about how I can help you. If you created an account you should receive an email confirmation to your email address on file, containing useful information for us to help you. For example; Customer ID, Contract number, domain name, invoice number, etc. Once I have a better understanding of your needs, I will be able to give you the most appropriate support and advice. If you still need further assistance, I would suggest that you contact us by phone at 1-484-254-5555 so that we can help you with a solution much quicker than via e-mail. Sincerely, Renz Technical Support 1&1 IONOS Inc.
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