I think this is considered to be spam?

On 2026-01-07 13:02, IONOS Support via users wrote:

Dear Customer,

Thank you for contacting us.

In order to provide you with the best possible support, please provide me with some more information about how I can help you.

If you created an account you should receive an email confirmation to your email address on file, containing useful information for us to help you. For example; Customer ID, Contract number, domain name, invoice number, etc.

Once I have a better understanding of your needs, I will be able to give you the most appropriate support and advice.

If you still need further assistance, I would suggest that you contact us by phone at 1-484-254-5555 so that we can help you with a solution much quicker than via e-mail.

Sincerely,

Renz

Technical Support

1&1 IONOS Inc.


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