On Wednesday 23 March 2005 16:12, Tamblyne wrote: > The current system, unfortunately, is all we've been able to come up > with in light of the limitations of the list. The list archives are > chock full of endless discussions on how to solve the problem, as this > seems to come up every six months or so. By far one of the best "work > arounds", though not a total solution, is the auto-response sent to > unsubscribed posters. Unless things have changed (and I doubt this is > so), and you might not know this -- that autoresponse is NOT generated > by the list manager. Enterprising individuals took it upon themselves > to implement it -- I don't know who the original person was to set it > up. Last I knew CPH was doing it? ( Hi, Con! ) :-) Hi Tam, Yes, I'm still doing it and setting the "Reply-to:" field to users@openoffice.org :)
> > Can I suggest the following (I don't know if this technically possible): > > > > 1. Make a list archive that is visible to everybody that has some kind of > > threaded view. > > > > 2. When somebody posts a question and is not subscribed, he gets an > > automatic reply (as it is now) with says the following > > "Please note that you are not subscribed to the list and therefore may > > not receive all answers. You can see your post and all replies in the > > list archive under > > http://url.to.the.archive/correct.thread > > Please also check this URL for any replies." > > > > (The URL should somehow be generated automatically to link exactly to the > > correct thread). > > > > That way > > - nobody has to look out if the OP is subscribed or not when replying > > - nobody has to resend messages > > - the OP can be sure to have access to all replies. > > > > And everybody is happy. > > > > Can this be done? > > Great idea -- but it isn't only a matter of *can* it be done, but also > *will* it be done -- doubtful on both points. If Stephan knows how to do it I will add it to my auto-response. > As it stands now, and for the forseeable future, it's pretty much just > up to the list members to decide how they want to handle unsubscribed > posters. Some have set up some kind of filter to "flag" these messages > so they know to cc. Other's don't know how, or it's difficult for them > with the software they're using. And some have just put their foot down > and flatly stated that if they won't make the effort to subscribe to the > list, why should I waste my time cc'ing them? > > It would certainly be nice if these things could be, or more > approriately WOULD be, handled internally, but alas, that's not going to > happen. > > It has always been a disappointment to me that of all the OOo resources, > the least appreciated and nurtured are the time and dedication of the > project "customer service department". Agreed, unfortuneately we are frequently treated as a "normal" paid-for support service and sometimes it feels as if the infrastructure available to is is no better too. -- CPH : openoffice.org contributor Maybe your question has been answered already? http://user-faq.openoffice.org/#FAQ --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
