Am Mittwoch, 15. Juni 2011 23:01 schrieb NoOp: > On 06/15/2011 01:16 AM, Klaus Muth wrote: > > Hi! > > > > Running OpenOffice.org 2.3 (don't ask me to upgrade - same Problem > > with 3.2) on a X11 terminal server client for about 40 users on my > > site. Worked without problems for years, beginning with StarOffice and > > over several updates. > > > > Since last week of april all users here report the same problem: OOo > > stops to updates it's windows - it's possible to save all work by > > typing Ctrl-S in all open windows and then type Ctrl-Q. The progress > > bar is visible in a completely garbled window (remains of other > > windows, background etc.) After starting OOo new the problem has > > vanished. > > > > This happens - depending on usage - several times a day and is really > > annoying. I found no method to trigger the problem so far - there > > seems to be no rule: The problem may not show up the whole day or > > short after starting OOo, with one or several OOo windows, on intel > > and nv X11 driver, on eeeBox and Fujitsu hardware. > > > > This is only on this site - I've got 10 more installations without > > problems. > > > > I tried already: > > - change the terminal client hardware > > - disable all acceleration in client > > - remove .Xauthority and .ICEauthority in user dirs > > - use newer OOo > > - reboot terminal server > > > > Please point me in the right direction what logs to provide, whom to > > ask or what to try else - I'm getting desperate! > > > > Last notice: There is no MS Windows or MacOS involved - this is a pure > > Linux site. The terminals connect via xdcmp/X11.
Thanks for the answer - I know the problem is far beyond the standard user's problem :(. > I suppose you meant 'xdmcp'. What linux distribution? What terminal Sure. 5 letter acronyms are evil - I tend to mix the letters up. > server/client versions? Does it only happen with OOo, or do other > applications also experience the same problem? Terminal Server is debian 4 Client is debian 5 No other application seem to have problems - this is the reason why I tried OOo mailing list first. > Have you checked the network bandwidth? Given that xdmcp uses no > encryption and no compression (and therefore is inherently insecure) > that's the first place that I'd look. Second place would be to see if > the terminal server & client station has sufficient memory, and/or > pixmap caching issues. It's a local gigabit network - no bandwidth problems known. While the OOo "No redraw condition" other applications work without problems. The problem does not vanish by its own - you have to close all OOo windows and start again to end it. The clients have 1G main memory - there should be no problem, but I try to verify with xrestop while the NRC (no redraw contidion) occurs. Thanks for the input - I did not check that so far. > As an experiment, you might want to try NX/FreeNX instead on a few > terminals and see if that works (secure + compression). Did already a NX session - I could not trigger the NRC so far - which does not prove anything. This is so frustrating about the NRC: there is no positive proof... > > This may (or may not) be of help: > http://www.x.org/releases/X11R7.6-RC1/doc/man/man1/xdm.1.xhtml Using kdm as display manager here - but yes, it may help. It has be some time since I read it. Is there any way to get some useful logging out of xorg and OOo? xorg does no timestamps in the .xsession-errors and I found no OOo logging at all so far. Maybe some of the environment variables from http://wiki.services.openoffice.org/wiki/Environment_Variables may help. Mit freundlichen Grüßen, -- Klaus Muth HAGOS eG Industriestr. 62 fon: (+49) 711 78805-7086 EDV-Programmierung 70565 Stuttgart fax: (+49) 711 78805-957035 http://www.hagos.de Germany mailto:m...@hagos.de HAGOS Verbund deutscher Kachelofen- und Luftheizungsbauerbetriebe eG Sitz: Stuttgart Rechtsform: Genossenschaft Registergericht: Stuttgart GnR 77 Vorstände: Guido Eichel, Ralf Tigges Aufsichtsratsvorsitzender: Thomas Müller USt.-ID-Nr.: DE 147799748 -- ----------------------------------------------------------------- To unsubscribe send email to users-unsubscr...@openoffice.org For additional commands send email to sy...@openoffice.org with Subject: help
