[users] Document Failure/Recovery

[Kenneth H. Koutz]

Gentlemen: I have used Open Office happily for several years. 
Recently (I believe after I installed an update), I cannot do 
ANYTHING with the spreadsheet or text programs. I have not tried the 
others. I tried to search the forums and ask questions there, but the 
login function says I am not entering the correct info. I uninstalled 
the program and reinstalled (v 3.3) and registered. The site said I 
successfully registered, but when I tried to login, it said my info 
was incorrect (it wasn't). So..in addition to the registration and 
login problem, my basic problem is that the program freezes whenever 
I try to save anything. I have to close the program and lose what I 
started. When I re-open, it goes through a recovery process, now 
including 3 test spreadsheets (even though I tried to deleted them). 
As soon as I try to use the "recovered program, even to print the 
spreadsheet, the program freezes. Suggestions, PLEASE.

Ken Koutz 

--
-----------------------------------------------------------------
To unsubscribe send email to users-unsubscr...@openoffice.org
For additional commands send email to sy...@openoffice.org
with Subject: help