Jack D. Lewis wrote:
We are constantly seeing this question repeated on this list. Most of
them are phrased similar to this:
*"I downloaded your openoffice program and cannot open any of it. It
takes me to a folder that has numerous folders and none of them do
what it shows that they should do. Help!"*
It just dawned on me after months of repeated inquiries to this list
about this same subject what the problem might be. Windows users are
almost always the ones asking this question. Windows XP comes
installed with Explorer having the ability to open zip and
self-extracting files as though they were just another folder on your
hard drive. Thus when users who have not turned off this 'feature' try
to run the installation file, Explorer opens the file and shows them
the contents instead.
Maybe we should put clear instructions on the download page about what
to do if this happens.
Any comments?
To ALL: Why not install Seamonkey or even Firefox with Thunderbird and
do away with the Explorer? :-(
--
PK
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